Customer Service Advisor

7 months ago


Warrington, United Kingdom Certas Energy UK Ltd Full time

**We are looking for Customer Service Advisor's to join our Domestic Sales & Service team, in our Warrington HQ, Monday to Friday between the hours of 8am-5pm**

**As a Customer Service Advisor for Certas Energy you’ll have access to**:

- Competitive salary
- No weekend working
- Commission
- 25 days holiday (plus bank holidays) increasing to 26 after 2 years service
- Certas Energy group discount scheme
- Option to purchase additional, sell and/or carry annual leave
- Company Pension
- Life assurance (4x salary)
- Annual volunteering day

**Are you a Certas Energy Customer Service Advisor? We’re looking for**:

- Contact Centre experience is desirable
- A proven track record in telephone selling and up / cross selling
- Self-confidence and good interpersonal skills
- High degree of self-motivation and time management
- Resilient, persistent and hardworking
- Target driven / results orientated
- Able to build the appropriate level of professional rapport with customers
- Can handle customer objections assertively
- Can manage customer interactions with empathy
- Good listening skills
- Excellent verbal communication skills GCSE Maths and English a requirement

**Company Information**

Certas Energy is the leading independent distributor of fuels and lubricants in the UK.

With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day.

Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year.

We’re proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers.

We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long-term business success.

**_

**_ Certas Energy Ltd is an Equal Opportunities Employer_



  • Warrington, United Kingdom CV-Library Full time

    Customer Service Advisor - £24 - £26K a year, 8 am - 5 pm/4.30 pm on a Friday (1 hr lunch) up to £4K bonus included, 28 days holiday, perm position after completing probation period, growing business, modern clean offices friendly supportive team. Location of the Customer Service Advisor position: Warrington We are looking for an...


  • Warrington, United Kingdom E3 Recruitment Full time

    Customer Service Advisor - £24 - £26K a year, 8 am - 5 pm/4.30 pm on a Friday (1 hr lunch) up to £4K bonus included, 28 days holiday, perm position after completing probation period, growing business, modern clean offices friendly supportive team.Location of the Customer Service Advisor position: WarringtonWe are looking for an experienced Customer...


  • Warrington, United Kingdom CV-Library Full time

    PP Associates are delighted to be supporting a growing business in Warrington to find a Customer Service Advisor. As Customer Service Advisor you will be responsible for all types of inbound customer queries. Your role will be busy, fast-paced, and varied. Your role will be office-based and not a callcentre environment and you will be supported by...


  • Warrington, United Kingdom Morson Talent Careers Full time

    Customer Service Advisor – Domestic Sales & Service TeamOur client, a prominent distributor of fuel and lubricants, is looking for proactive Customer Service Advisors to join their Domestic Sales & Service team at their headquarters in Warrington, Cheshire. This temporary position offers an exciting opportunity to deliver exceptional customer service and...


  • Warrington, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn up to £22,464 Per Annum. **Customer Service Advisor benefits: ** - Annual discretionary bonus scheme: on average our Customer Consultants received an on-target bonus of 8% dependent on personal and company performance. This means you could receive a possible £1,790.00 per annum. - 25 days standard...


  • Warrington, United Kingdom PP Associates Ltd Full time

    PP Associates are delighted to be supporting a growing business in Warrington to find a Customer Service Advisor.As Customer Service Advisor you will be responsible for all types of inbound customer queries. Your role will be busy, fast-paced, and varied. Your role will be office-based and not a callcentre environment and you will be supported by experienced...


  • Warrington, United Kingdom brookson group Full time

    **If you are looking to join a market-leading company and have phone-based customer service experience, we would love to hear from you!** Joining Brookson, you will gain an excellent knowledge of the industry and business which will enable you to progress your career. After training there is the option to work in the office each day if that’s your...


  • Warrington, United Kingdom First Choice Recruitment, Wakefield Full time

    **Job description** **Role: Customer Service Advisor** **Rate: £10.42 per hour (£11.49 after 12 weeks, Overtime one after 39 ours £17.24 overtime 2 £22.98)** **Hours: Various full time shifts patterns including weekends** **Start Date: Monday 04.09.23 OR Wednesday 06.09.23** First Choice are actively recruiting a number of **Customer Service Advisor...


  • Warrington, Warrington, United Kingdom EE Full time

    Role OverviewWe are seeking a skilled Customer Service Advisor to join our team in Warrington. As a sales advisor, you will be responsible for discussing our products and services with customers over the phone, providing them with tailored solutions to enhance their digital lives.Your role will involve using your excellent communication skills to build...


  • Warrington, Warrington, United Kingdom CV-Library Full time

    About Us:Solus, one of the UK's largest body repair groups, offers a competitive salary of £28,000 - £30,000 per annum for this Customer Service Advisor role.The successful candidate will be responsible for providing exceptional customer service via telephone, carrying out basic vehicle diagnoses and recommending repair solutions. With a strong...


  • Warrington, United Kingdom Page Personnel Full time

    As a Temporary Customer Service Advisor you will be responsible for liaising with clients, engineers and sub-contractors arranging and planning the required work. Client Details Our client is a leading and well-established facilities management based business and they urgently require a Temporary Customer Service Advisor to join their Warrington office....


  • Warrington, United Kingdom CV-Library Full time

    As a Temporary Customer Service Advisor you will be responsible for liaising with clients, engineers and sub-contractors arranging and planning the required work. Client Details Our client is a leading and well-established facilities management based business and they urgently require a Temporary Customer Service Advisor to join their Warrington office....


  • Warrington, United Kingdom Certas Energy UK Ltd Full time

    **We are currently looking for a Customer Service Advisor to join the Lubricants team at Certas Energy based at our Warrington Head Office.** Working as part of the Customer Services team, you will be passionate about delivering an outstanding customer experience to new and existing customers. **Were looking for**: - Customer Service Experience in similar...


  • Warrington, United Kingdom Certas Energy UK Ltd Full time

    **We are currently looking for a Customer Service Advisor to join the Lubricants team at Certas Energy based at our Warrington Head Office.** Working as part of the Customer Services team, you will be passionate about delivering an outstanding customer experience to new and existing customers. **We’re looking for**: - Customer Service Experience in...


  • Warrington, United Kingdom Exchange People Full time

    **Customer Service Advisor required in Warrington - £25,000 per annum** Our client who pride themselves on being a people-focussed employer, are expanding their team, and have an opportunity for a **PERMANENT Customer Service Advisor** to join their office in **Warrington, Cheshire.** You will responsible for: - Inputting orders on to company system. -...


  • Warrington, United Kingdom HRP Limited Full time

    Would you like to join a forward thinking company that invests in people and their development? Trading since 1945, HRP is one of the longest established refrigeration and air conditioning wholesalers in the UK. HRP has a strong pre and after sales support for an impressive portfolio of products. All products are available locally from a national network...


  • Warrington, United Kingdom American Golf UK Full time

    American Golf is seeking a Customer Service Advisor to join our team in Warrington. As a member of our customer service team, you will play a critical role in providing exceptional support to our customers, ensuring their needs are met and exceeding their expectations. **Responsibilities**: - Recording details of customer comments on the CRM database...


  • Warrington, United Kingdom Activate Group Limited Full time

    **Job title**: Receptionist/Customer Service Advisor **Department**: Activate Accident Repair **Reports to**: Bodyshop Manager **Hours**: 40 hours per week **Location**: AAR Warrington We are looking for an enthusiastic Customer Service Advisor to join our Bodyshop in Warrington! You will be responsible for looking after the Reception area, offering...


  • Warrington, United Kingdom Certas Energy UK Ltd Full time

    **We are currently looking for a Customer Service Advisor to join the team at Certas Energy based at our Warrington Head Office, on a Part Time Basis** **We’re looking for**: - Contact Centre experience is desirable - A proven track record in telephone selling and up / cross selling - Self-confidence and good interpersonal skills - High degree of...


  • Warrington, United Kingdom Angel Advance Full time

    Based at our brand-new office in Birchwood, Warrington, with a newly fitted, bright and modern working environment and a great social culture. We offer excellent benefits, including**: - Competitive basic salary of **£20,798 **(option to quickly progress into senior roles at £22-24k per year and debt advisor roles at £25,000 per year) - 25 days paid...