Customer Service Advisor

4 days ago


Warrington, United Kingdom CV-Library Full time

PP Associates are delighted to be supporting a growing business in Warrington to find a Customer Service Advisor.

As Customer Service Advisor you will be responsible for all types of inbound customer queries. Your role will be busy, fast-paced, and varied. Your role will be office-based and not a callcentre environment and you will be supported by experienced colleagues and your manager.

As a Customer Service Advisor, you will play a pivotal role in ensuring customer satisfaction by:

* Responding to inbound queries related to orders, warranties, defects, and deliveries

* Accurately updating customer query data in our system for team transparency

* Collaborating across departments and with partners to resolve customer issues

* Processing and sending sales orders promptly and accurately to partners

* Preparing and processing customer quotes, including service charges

* Meeting SLA and KPI targets related to response times and resolution outcomes

What We are Looking For:

* Proven experience in a customer service role

* Excellent relationship-building skills with a customer-first mindset

* A calm, empathetic approach combined with diligence and high standards

* Proficiency in IT, with the ability to learn new systems quickly.

Your Opportunity:

* Stability

* Longevity

* Training

* Support

* Career development

* Variety in your role

* Autonomy

Salary & Benefits:

* £26,000 to £30,000 (depending on experience)

* Bonus

* 20 days holiday (increasing to 23 after 1 years’ service, and 25 after 3 years’ service)

* Company pension



  • Warrington, United Kingdom CV-Library Full time

    Customer Service Advisor - £24 - £26K a year, 8 am - 5 pm/4.30 pm on a Friday (1 hr lunch) up to £4K bonus included, 28 days holiday, perm position after completing probation period, growing business, modern clean offices friendly supportive team. Location of the Customer Service Advisor position: Warrington We are looking for an...


  • Warrington, United Kingdom CV-Library Full time

    Job Title: Customer Service Advisor Location: Warrington (WA3 7PG) Salary: £26,000 per annum Shifts: Monday- Friday 08:30- 17:00 Contract Type: Permanent Our client is a worldwide leader in industrial fluid system manufacturing and support, and they are currently looking for an experienced Customer Service Advisor to join their expanding...


  • Warrington, United Kingdom Meriden Media Full time

    Job Title: Customer Service AdvisorLocation: Warrington (WA3 7PG)Salary: £26,000 per annumShifts: Monday- Friday 08:30- 17:00Contract Type: PermanentOur client is a worldwide leader in industrial fluid system manufacturing and support, and they are currently looking for an experienced Customer Service Advisor to join their expanding team.Reporting to the...


  • Warrington, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn up to £22,464 Per Annum. **Customer Service Advisor benefits: ** - Annual discretionary bonus scheme: on average our Customer Consultants received an on-target bonus of 8% dependent on personal and company performance. This means you could receive a possible £1,790.00 per annum. - 25 days standard...


  • Warrington, United Kingdom brookson group Full time

    **If you are looking to join a market-leading company and have phone-based customer service experience, we would love to hear from you!** Joining Brookson, you will gain an excellent knowledge of the industry and business which will enable you to progress your career. After training there is the option to work in the office each day if that’s your...


  • Warrington, United Kingdom Certas Energy UK Ltd Full time

    **We are looking for Customer Service Advisor's to join our Domestic Sales & Service team, in our Warrington HQ, Monday to Friday between the hours of 8am-5pm** **As a Customer Service Advisor for Certas Energy you’ll have access to**: - Competitive salary - No weekend working - Commission - 25 days holiday (plus bank holidays) increasing to 26 after 2...


  • Warrington, United Kingdom Certas Energy UK Ltd Full time

    We are looking for Customer Service Advisor's to join our Domestic Sales & Service team, in our Warrington HQ, Monday to Friday between the hours of 8am-5pm This is a TEMP position with an immediate start until end of March 2025 To deliver a great customer experience and maximise sales opportunities. Working compliantly, following company policies and...


  • Warrington, United Kingdom First Choice Recruitment, Wakefield Full time

    **Job description** **Role: Customer Service Advisor** **Rate: £10.42 per hour (£11.49 after 12 weeks, Overtime one after 39 ours £17.24 overtime 2 £22.98)** **Hours: Various full time shifts patterns including weekends** **Start Date: Monday 04.09.23 OR Wednesday 06.09.23** First Choice are actively recruiting a number of **Customer Service Advisor...


  • Warrington, United Kingdom AM 2 PM Group Full time

     Customer Service Advisor £13.18 p/h Warrington TelecommunicationsImmediate start 35 hours per week Mon-Fri 10am-6pmTemporary to permanent role for the right personGreat place to work clear career pathFree on site parkingThe RoleOur client is a well established family run business with ambitious growth plans, supplying telecommunications and cabling to...


  • Warrington, United Kingdom AM 2 PM Group Full time

     Customer Service Advisor £13.18 p/h Warrington TelecommunicationsImmediate start 35 hours per week Mon-Fri 10am-6pmTemporary to permanent role for the right personGreat place to work clear career pathFree on site parkingThe RoleOur client is a well established family run business with ambitious growth plans, supplying telecommunications and cabling to...


  • Warrington, United Kingdom Certas Energy UK Ltd Full time

    **We are currently looking for a Customer Service Advisor to join the Lubricants team at Certas Energy based at our Warrington Head Office.** Working as part of the Customer Services team, you will be passionate about delivering an outstanding customer experience to new and existing customers. **Were looking for**: - Customer Service Experience in similar...


  • Warrington, United Kingdom Certas Energy UK Ltd Full time

    **We are currently looking for a Customer Service Advisor to join the Lubricants team at Certas Energy based at our Warrington Head Office.** Working as part of the Customer Services team, you will be passionate about delivering an outstanding customer experience to new and existing customers. **We’re looking for**: - Customer Service Experience in...


  • Warrington, United Kingdom Exchange People Full time

    **Customer Service Advisor required in Warrington - £25,000 per annum** Our client who pride themselves on being a people-focussed employer, are expanding their team, and have an opportunity for a **PERMANENT Customer Service Advisor** to join their office in **Warrington, Cheshire.** You will responsible for: - Inputting orders on to company system. -...


  • Warrington, United Kingdom Certas Energy UK Ltd Full time

    We are looking for Customer Service Advisor's to join our Domestic Sales team, in our Birchwood HQ.This is a TEMP position with an urgent start until end of March 2025 Location: Warrington, Birchwood Park - Free onsite parking.Contract: Temporary (November 18th March 2025)Hours: Monday to Friday, 8am 5pm (Office based)2 in 4 Saturdays, 9am 12:30pmWe are...


  • Warrington, United Kingdom HRP Limited Full time

    Would you like to join a forward thinking company that invests in people and their development? Trading since 1945, HRP is one of the longest established refrigeration and air conditioning wholesalers in the UK. HRP has a strong pre and after sales support for an impressive portfolio of products. All products are available locally from a national network...


  • Warrington, United Kingdom Activate Group Limited Full time

    **Job title**: Receptionist/Customer Service Advisor **Department**: Activate Accident Repair **Reports to**: Bodyshop Manager **Hours**: 40 hours per week **Location**: AAR Warrington We are looking for an enthusiastic Customer Service Advisor to join our Bodyshop in Warrington! You will be responsible for looking after the Reception area, offering...


  • Warrington, United Kingdom American Golf UK Full time

    American Golf is seeking a Customer Service Advisor to join our team in Warrington. As a member of our customer service team, you will play a critical role in providing exceptional support to our customers, ensuring their needs are met and exceeding their expectations. **Responsibilities**: - Recording details of customer comments on the CRM database...


  • Warrington, United Kingdom HAYS Full time

    Permanent - Customer Service Advisor - Warrington - Full-Time - Office Based Your new company My client, a market leader in its field, is seeking a professional Customer Service advisor to join their team on a permanent ;Specialising in a variety of product rental processes, you will be joining a fast-paced team dealing with a national client base.Your new...


  • Warrington, Cheshire, United Kingdom Morson Talent Full time

    Customer Service Advisor – Domestic Sales & Service TeamOur client, a prominent distributor of fuel and lubricants, is looking for proactive Customer Service Advisors to join their Domestic Sales & Service team at their headquarters in Warrington, Cheshire. This temporary position offers an exciting opportunity to deliver exceptional customer service and...


  • Warrington, United Kingdom Certas Energy UK Ltd Full time

    **We are currently looking for a Customer Service Advisor to join the team at Certas Energy based at our Warrington Head Office, on a Part Time Basis** **We’re looking for**: - Contact Centre experience is desirable - A proven track record in telephone selling and up / cross selling - Self-confidence and good interpersonal skills - High degree of...