Customer Service Advisor
3 weeks ago
We are looking for Customer Service Advisor's to join our Domestic Sales team, in our Birchwood HQ.
This is a TEMP position with an urgent start until end of March 2025
Location: Warrington, Birchwood Park - Free onsite parking.
Contract: Temporary (November 18th March 2025)
Hours: Monday to Friday, 8am 5pm (Office based)2 in 4 Saturdays, 9am 12:30pm
We are looking for Customer Service Advisors to join our Domestic Sales team at Certas Energy.
If you are passionate about delivering a great customer experience, enjoy working in a fast-paced environment, and have strong sales and communication skills, this is an exciting opportunity for you
As a Customer Service Advisor, you will be the first point of contact for our domestic customers looking to place fuel orders.
You’ll deliver exceptional service and handle complex queries.
Key responsibilities include:
- Handling inbound calls from domestic customers who want to place orders for fuel.
- Asking security questions to validate customer identity.
- Supporting vulnerable customers, ensuring their needs are met with care.
- Addressing customer queries, such as late deliveries, and offering solutions to resolve issues.
- Ensuring customer details and orders are accurately recorded.
- Promoting additional products and services where relevant to meet customer needs.
What We are Looking For:
- Customer-focused individuals who demonstrate empathy and patience.
- Experience in selling and cross-selling is desirable.
- Strong listening skills, and the ability to communicate clearly and confidently.
- A proactive, solutions-focused approach to resolving customer issues.
- A team player who is self-motivated, resilient, and results driven.
At Certas Energy, we believe in putting the customer first. We are committed to:
- Empathy: Understanding our customers’ needs and providing a supportive experience.
- Customer-Focused: Always aiming to deliver the best service and build lasting relationships.
- Solutions-Focused: Finding quick, effective solutions to any issues our customers may face.
What We Offer:
- Competitive salary with a generous on target earnings.
- 25 days annual leave
- Option to purchase, sell, or carry additional annual leave.
- Annual volunteering day.
If you’re a compassionate, customer-focused individual who enjoys working in a results-oriented environment, we’d love to hear from you
The successful candidate will be offered the position on Certas Energy terms and conditions of employment.
Certas Energy Ltd is an Equal Opportunities Employer
-
Customer Service Advisor
4 weeks ago
Warrington, United Kingdom CV-Library Full timeCustomer Service Advisor - £24 - £26K a year, 8 am - 5 pm/4.30 pm on a Friday (1 hr lunch) up to £4K bonus included, 28 days holiday, perm position after completing probation period, growing business, modern clean offices friendly supportive team. Location of the Customer Service Advisor position: Warrington We are looking for an...
-
Customer Service Advisor
5 days ago
Warrington, United Kingdom E3 Recruitment Full timeCustomer Service Advisor - £24 - £26K a year, 8 am - 5 pm/4.30 pm on a Friday (1 hr lunch) up to £4K bonus included, 28 days holiday, perm position after completing probation period, growing business, modern clean offices friendly supportive team.Location of the Customer Service Advisor position: WarringtonWe are looking for an experienced Customer...
-
Customer Service Advisor
2 months ago
Warrington, United Kingdom CV-Library Full timeJob Title: Customer Service Advisor Location: Warrington (WA3 7PG) Salary: £26,000 per annum Shifts: Monday- Friday 08:30- 17:00 Contract Type: Permanent Our client is a worldwide leader in industrial fluid system manufacturing and support, and they are currently looking for an experienced Customer Service Advisor to join their expanding...
-
Customer Service Advisor
2 weeks ago
Warrington, United Kingdom CV-Library Full timePP Associates are delighted to be supporting a growing business in Warrington to find a Customer Service Advisor. As Customer Service Advisor you will be responsible for all types of inbound customer queries. Your role will be busy, fast-paced, and varied. Your role will be office-based and not a callcentre environment and you will be supported by...
-
Customer Service Advisor
2 months ago
Warrington, United Kingdom Meriden Media Full timeJob Title: Customer Service AdvisorLocation: Warrington (WA3 7PG)Salary: £26,000 per annumShifts: Monday- Friday 08:30- 17:00Contract Type: PermanentOur client is a worldwide leader in industrial fluid system manufacturing and support, and they are currently looking for an experienced Customer Service Advisor to join their expanding team.Reporting to the...
-
Customer Service Advisor
5 months ago
Warrington, United Kingdom The Recruitment Source Full timeWe’re recruiting for Customer Service Advisors to earn up to £22,464 Per Annum. **Customer Service Advisor benefits: ** - Annual discretionary bonus scheme: on average our Customer Consultants received an on-target bonus of 8% dependent on personal and company performance. This means you could receive a possible £1,790.00 per annum. - 25 days standard...
-
Customer Service Advisor
3 days ago
Warrington, United Kingdom PP Associates Ltd Full timePP Associates are delighted to be supporting a growing business in Warrington to find a Customer Service Advisor.As Customer Service Advisor you will be responsible for all types of inbound customer queries. Your role will be busy, fast-paced, and varied. Your role will be office-based and not a callcentre environment and you will be supported by experienced...
-
Customer Service Advisor
5 months ago
Warrington, United Kingdom brookson group Full time**If you are looking to join a market-leading company and have phone-based customer service experience, we would love to hear from you!** Joining Brookson, you will gain an excellent knowledge of the industry and business which will enable you to progress your career. After training there is the option to work in the office each day if that’s your...
-
Customer Service Advisor
6 months ago
Warrington, United Kingdom Certas Energy UK Ltd Full time**We are looking for Customer Service Advisor's to join our Domestic Sales & Service team, in our Warrington HQ, Monday to Friday between the hours of 8am-5pm** **As a Customer Service Advisor for Certas Energy you’ll have access to**: - Competitive salary - No weekend working - Commission - 25 days holiday (plus bank holidays) increasing to 26 after 2...
-
Customer Service Advisor
5 months ago
Warrington, United Kingdom First Choice Recruitment, Wakefield Full time**Job description** **Role: Customer Service Advisor** **Rate: £10.42 per hour (£11.49 after 12 weeks, Overtime one after 39 ours £17.24 overtime 2 £22.98)** **Hours: Various full time shifts patterns including weekends** **Start Date: Monday 04.09.23 OR Wednesday 06.09.23** First Choice are actively recruiting a number of **Customer Service Advisor...
-
Customer Service Advisor
1 month ago
Warrington, United Kingdom AM 2 PM Group Full timeCustomer Service Advisor £13.18 p/h Warrington TelecommunicationsImmediate start 35 hours per week Mon-Fri 10am-6pmTemporary to permanent role for the right personGreat place to work clear career pathFree on site parkingThe RoleOur client is a well established family run business with ambitious growth plans, supplying telecommunications and cabling to...
-
Customer Services Advisor
6 months ago
Warrington, United Kingdom Certas Energy UK Ltd Full time**We are currently looking for a Customer Service Advisor to join the Lubricants team at Certas Energy based at our Warrington Head Office.** Working as part of the Customer Services team, you will be passionate about delivering an outstanding customer experience to new and existing customers. **Were looking for**: - Customer Service Experience in similar...
-
Customer Service Advisor
6 months ago
Warrington, United Kingdom Certas Energy UK Ltd Full time**We are currently looking for a Customer Service Advisor to join the Lubricants team at Certas Energy based at our Warrington Head Office.** Working as part of the Customer Services team, you will be passionate about delivering an outstanding customer experience to new and existing customers. **We’re looking for**: - Customer Service Experience in...
-
Temporary Customer Service Advisor
2 days ago
Warrington, United Kingdom CV-Library Full timeAs a Temporary Customer Service Advisor you will be responsible for liaising with clients, engineers and sub-contractors arranging and planning the required work. Client Details Our client is a leading and well-established facilities management based business and they urgently require a Temporary Customer Service Advisor to join their Warrington office....
-
Customer Service Advisor
6 months ago
Warrington, United Kingdom Exchange People Full time**Customer Service Advisor required in Warrington - £25,000 per annum** Our client who pride themselves on being a people-focussed employer, are expanding their team, and have an opportunity for a **PERMANENT Customer Service Advisor** to join their office in **Warrington, Cheshire.** You will responsible for: - Inputting orders on to company system. -...
-
Customer Service Advisor
5 months ago
Warrington, United Kingdom HRP Limited Full timeWould you like to join a forward thinking company that invests in people and their development? Trading since 1945, HRP is one of the longest established refrigeration and air conditioning wholesalers in the UK. HRP has a strong pre and after sales support for an impressive portfolio of products. All products are available locally from a national network...
-
Customer Service Advisor
6 months ago
Warrington, United Kingdom Activate Group Limited Full time**Job title**: Receptionist/Customer Service Advisor **Department**: Activate Accident Repair **Reports to**: Bodyshop Manager **Hours**: 40 hours per week **Location**: AAR Warrington We are looking for an enthusiastic Customer Service Advisor to join our Bodyshop in Warrington! You will be responsible for looking after the Reception area, offering...
-
Customer Service Advisor
5 months ago
Warrington, United Kingdom American Golf UK Full timeAmerican Golf is seeking a Customer Service Advisor to join our team in Warrington. As a member of our customer service team, you will play a critical role in providing exceptional support to our customers, ensuring their needs are met and exceeding their expectations. **Responsibilities**: - Recording details of customer comments on the CRM database...
-
Customer Service Advisor
2 weeks ago
Warrington, United Kingdom HAYS Full timePermanent - Customer Service Advisor - Warrington - Full-Time - Office Based Your new company My client, a market leader in its field, is seeking a professional Customer Service advisor to join their team on a permanent ;Specialising in a variety of product rental processes, you will be joining a fast-paced team dealing with a national client base.Your new...
-
Customer Service Advisor
4 weeks ago
Warrington, Cheshire, United Kingdom Morson Talent Full timeCustomer Service Advisor – Domestic Sales & Service TeamOur client, a prominent distributor of fuel and lubricants, is looking for proactive Customer Service Advisors to join their Domestic Sales & Service team at their headquarters in Warrington, Cheshire. This temporary position offers an exciting opportunity to deliver exceptional customer service and...