Customer Service Advisor

5 hours ago


Warrington, Warrington, United Kingdom EE Full time
Role Overview

We are seeking a skilled Customer Service Advisor to join our team in Warrington. As a sales advisor, you will be responsible for discussing our products and services with customers over the phone, providing them with tailored solutions to enhance their digital lives.

Your role will involve using your excellent communication skills to build strong relationships with customers, understanding their needs, and identifying opportunities to upsell or cross-sell our products.

With a focus on delivering exceptional customer service, you will work closely with our sales team to achieve targets and drive business growth.

Key Responsibilities:

  • Discussing EE products and services with customers over the phone
  • Building strong relationships with customers to understand their needs and preferences
  • Identifying opportunities to upsell or cross-sell products and services
  • Working closely with the sales team to achieve targets and drive business growth

What We Offer:

  • A competitive salary of £23,504 rising to £24,064 after 9 months, plus an uncapped commission scheme
  • Huge discounts on EE & BT products, saving you hundreds of pounds every year
  • Support in developing your career, with training and development opportunities
  • Volunteering days to give back to your local community
  • Optional Private Healthcare and Dental, protecting you and your family
  • Concierge service
  • Free parking on site (Postcode WA3 7BH)

About Us:

At EE, we are passionate about developing our people and supporting them to achieve their career goals. We offer a range of benefits and perks, including flexible working arrangements, to help you balance your work and personal life.



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