Customer Service Agent
6 months ago
**Job Description**:
**Responsibilities**- To deal with all customer interactions in a polite, friendly and efficient manner.- To use the relevant technology systems to provide high quality accurate advice.- To be readily identifiable as a Contact Islington agent. To comply at all times with the dress code and/or to wear the uniform provided.- To work shift patterns within designated Contact the council operational hours including evening and weekend working.- To maintain records and produce statistics where necessary.-
**Requirements**:
- Must have previous experience working in a council or housing association- Must have experience of high volume inbound calls- (HCC) A proven commitment to high levels of customer service**Contract**
- Initial 3 month contract with the opportunity to extend- Monday rto Friday 9am to 5pm- PAYE via UmbrellaIf you are interested in this position and meet the requirements, APPLY NOW
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