Customer Service Agent
6 months ago
**Debt Collections Agent**
**Salary**:£25,000- 26,000 p.a. base salary depending on experience.
**Job Type**: Full-time, Office-Based, Monday to Friday, 9:00 AM - 5:30 PM
WeFlex is at the forefront of the electric vehicle revolution - and our mission is to make electric vehicles accessible - starting with the ride-hailing market (e.g. Uber and Bolt).
We are a close-knit team dedicated to de-carbonising the world, starting with the taxi industry. We are seeking a dedicated and customer-focused **Customer Experience Agent **to join us in this exciting growth stage of our business and to help us continue to offer world-class customer experience.
**Your Responsibilities**:
- Providing exceptional customer service, promptly addressing inquiries and resolving issues
- Trained to maintain collections activities to ensure timely payments and reduce delinquency rates
- Collaborating with internal teams to resolve customer-related issues
- Staying updated on industry trends and best practices in customer experience and collections management
- Liaising with various departments within WeFlex, including Fleet/Support, Finance, and Sales
- Undertaking ad hoc duties in support of strategic and change projects
If you are passionate about customer service and have a desire to contribute to the electric vehicle revolution, we would love to hear from you. Join us at WeFlex Ltd. and be part of our mission to make electric vehicles accessible to all.
**Requirements**:
- A friendly personality
- At least 1 years customer service
- Excellent organisation, communication (oral and written) and interpersonal skills
- Proficient in using MS Office (including Excel) and CRM software
Nice-to-have skills/knowledge:
- Knowledge of electric vehicles and the ride-hailing industry
**Benefits**
**_ Salary: _**_£26,000-30,000 p.a. base salary depending on experience._
**_ Bonus: _**_Discretionary performance related bonus scheme in place (capped at 10% annual base salary)_
- following probation, paid quarterly._
**_ Pension: _**_Statutory pension scheme. _
**_Holiday: _**_20 days per year plus bank holidays._
-
High-End Customer Service Representative
4 weeks ago
London, Greater London, United Kingdom Agent Provocateur Full timeWe are seeking a confident and proactive Client Experience Agent to join our Head Office Customer Service Team at Agent Provocateur. As a key ambassador of our brand, you will deliver exceptional client service, support day-to-day operations, and provide informed responses to customer enquiries via telephone and email.Key Responsibilities:Deliver impeccable...
-
Customer Service Agent
6 months ago
London, United Kingdom Australasian Recruitment Company Full time**CUSTOMER SERVICE AGENT** A rapidly growing tech start-up which is aiming to make it easy to reach and connect support professionals to help employees is looking for a Customer Service Agent to join the team on 3-month fixed-term contract! You will be instrumental in a growing organise, supporting and onboarding new suppliers being responsible for...
-
Client Experience Agent
4 weeks ago
London, United Kingdom Agent Provocateur Full timeJob Description Agent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence. We are currently...
-
Client Experience Agent
2 months ago
London, United Kingdom Agent Provocateur Full timeAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence.We are currently recruiting for...
-
Client Experience Agent
1 month ago
london, United Kingdom Agent Provocateur Full timeAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence. We are currently recruiting for...
-
Customer Services Agent
6 months ago
London, United Kingdom Colbern Limited Full time181420-9627-23199 NCD Customer Services Agent Southwark Contract £14.93 per hour Our client is looking for an experienced Customer Services Agent. A knowledge and understanding of equality and diversity issues. Ability to listen and question to ascertain the needs of the customer Ability to maintain accurate and up to date customer and carer...
-
Customer Service Agent
2 weeks ago
London, United Kingdom CV-Library Full timeThe Customer Service Agent is an essential role within a not-for-profit organisation, responsible for providing top-notch support and service to its customers via phone and email. The successful candidate will have a passion for delivering excellent customer service and a desire to make a positive impact on the lives of others. Client Details Our client is...
-
Trainee Estate Agent
6 months ago
London, United Kingdom Dexters Estate Agent Group Full timeAre you good with people, love building relationships and ambitious to grow your career? Do you want to earn fantastic money - if so **we are looking for you**!** You don't need to have property experience, just a bubbly personality, determination and passion to succeed and we can teach you to be the best! If this sounds like you, come and join our Sales...
-
Estate Agent Trainee
1 week ago
London, Greater London, United Kingdom Dexters Estate Agent Group Full timeJob SummaryWe are seeking a highly motivated and enthusiastic individual to join our Lettings Team as a Trainee Estate Agent. In this role, you will work closely with experienced agents to register applicants, conduct viewings, and build relationships with customers and clients.With a generous reward package and uncapped commission structure, you will have...
-
Customer Service Agent
6 months ago
London, United Kingdom Novax Recruitment Ltd Full timeCustomer Service Agent Islington £20 per hour Full Time Contract ( 3 months long) Novax Recruitment is actively seeking a Customer Service Agent in Islington. This is a contract without a scope for extension working full time hours. The job: - To process payment in and payments out of organisation; ensure that timescales and performance target are...
-
Customer Service Agent
6 months ago
London, United Kingdom square recruitment Full timeA reputable financial institution dedicated to providing top-notch services to clients. Is currently seeking a detail-oriented and customer-focused individual to join their team as a Customer Service Agent. As a Customer Service Agent in our financial institution, you will play a pivotal role in ensuring excellent customer service experiences. You will be...
-
Trainee Estate Agent
6 months ago
London, United Kingdom Dexters Estate Agent Group Full timeAre you good with people, love building relationships and ambitious to grow your career? Do you want to earn fantastic money - if so **we are looking for you**!** You don't need to have property experience, just a bubbly personality, determination and passion to succeed and we can teach you to be the best! If this sounds like you, come and join our Sales...
-
Customer Service Agent
7 months ago
London, United Kingdom Akton Recruitment Full time**Customer Service Agent** **Islington** **Job Role** To put into practice the Council's vision of a seamless local service delivery, by providing an administrative and customer service function supporting the Contact Centre. To process payment in and payments out of Contact Islington; ensure that timescales and performance target are achieved for...
-
Estate Agent Trainee
1 month ago
London, Greater London, United Kingdom Dexters Estate Agent Group Full timeWe are seeking a talented and ambitious individual to join our Lettings Teams in London as a Trainee Estate Agent. As a key member of our team, you will be responsible for building relationships with customers and clients, registering applicants, and seeing deals through to completion.Our comprehensive training programme will equip you with the skills and...
-
Estate Agent Trainee
1 month ago
London, Greater London, United Kingdom Dexters Estate Agent Group Full timeTrainee Estate Agent OpportunityWe are seeking a highly motivated and ambitious individual to join our Lettings Teams in London as a Trainee Estate Agent. As a Trainee Estate Agent, you will have the opportunity to develop your skills and knowledge in the property sales and lettings industry, working with a leading estate agent in London.Key...
-
Estate Agent Professional
7 days ago
London, Greater London, United Kingdom Dexters Estate Agent Group Full timeUnlock Your Earning Potential as an Estate AgentAre you looking for a dynamic and rewarding career in the property industry? As an Estate Agent with Dexters Estate Agent Group, you'll have the opportunity to excel in a fast-paced environment with limitless earning potential.As a Trainee Estate Agent, your primary responsibilities will include registering...
-
Customer Service Agent
6 months ago
London, United Kingdom Mandeville Recruitment Group Full time**Overview**: Customer Service Agent - Cycling Tours This is a very exciting opportunity, to work for an award-winning, and fast-growing cycling tour agency, who specialise in creating dream holiday/tour packages across many idyllic destinations, such as: Europe, Asia, New Zealand, Africa, and Middle east. My client is looking for a Post Sales/Customer...
-
Customer Service Agent
6 months ago
London, United Kingdom Akton Recruitment Full time**Customer Service Agent** **Islington I am recruiting for a local authority who is looking for a front-line telephony advisor with prior experience in a fast-paced call centre setting. **Job Role** Interact with customers to provide and process information in response to enquiries, concerns or request, high percentage of this within Housing Benefit and...
-
German Speaking Customer Service Agent
6 months ago
London, United Kingdom Page Personnel Full timeGerman speaking Customer Service Agent needed for high furniture brand - Immediate start role based in London **About Our Client**: This high end furniture company is one of the largest from Scandinavia, they're made to order and work with top retail stores across Europe. They're moving some of their European functions over to the UK, this growth and some...
-
Customer Service Agent
6 months ago
London, United Kingdom Makepeaceltd Full timeResponsibilities: - Make outbound calls to customers to provide assistance and support - Analyze customer needs and provide appropriate solutions - Handle customer inquiries and resolve any issues or complaints - Maintain accurate and detailed customer records - Collaborate with other team members to ensure excellent customer service To use the relevant...