Research Operations Assistant
2 weeks ago
The Research Operations Assistant is responsible for ensuring User Researchers have a representative sample of users for their research, and for ensuring research data is safe, compliant, and accessible by the wider organisation. As part of the User Centred Design community, this role will follow the strategic direction of the Research Operations (ResearchOps) team to help enable user researchers at NHS Business Services Authority to do their best work.
User Researchers are an integral part of digital delivery teams. They help their teams develop a deeper understanding of the people who encounter their services, including NHS colleagues, patients, and the general public. Their findings support teams to design and build better services quickly and ethically and aim to mitigate and lower costs of digital services within NHSBSA. They use data and real-life experiences of users to help shape the continuous improvement of digital services.
**What do we offer?**
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Flexi time
- Hybrid working model (we are currently working largely remotely)
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts
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Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full timeThe Research Operations Assistant is responsible for ensuring User Researchers have a representative sample of users for their research, and for ensuring research data is safe, compliant, and accessible by the wider organisation. As part of the User Centred Design community, this role will follow the strategic direction of the Research Operations...
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