Customer Success Executive

2 weeks ago

Shoreham by Sea, United Kingdom Focus Group Full time

Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. We’re equally delighted to have been named one of ‘The UK’s Best 100 Companies To Work For 2021’, to have scooped an impressive 6thplace in the telecoms sector and to have been awarded a 1* accreditation by Best Companies - awarded by _Best Companies_, the renowned employee engagement specialists.

Our teams are experts in their field, passionate about finding the right solutions for our customers and committed to supporting each other. We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams are at the heart of Focus Group. Our people make the difference.

We are now recruiting for a Customer Success Executive.

The purpose of this department / team is to educate and train our customers on their new hosted solution. This would encompass the development of new skills, to guarantee customers are operating their new voice solution to its full potential post installation. The job also requires the Customer Success Executive to maximise the profitability of the customers account, by upselling and promoting other products to enhance the customers’ experience and spend.

Main duties of this role are:

- Gain and maintain advanced knowledge of all our products to enable you to sell additional products / bolt-ons to existing customers
- Gain a strong understanding of the Customer’s goals and strategy in order to understand the products which may be most beneficial to their business
- Actively engage with customers by providing technical, more in-depth knowledge on the voice solutions we offer and to ensure they are maximising the capability of the products installed
- Educate the client on new product enhancements and relevant features to drive engagement and adoption

At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Free parking
- Gym membership
- On-site parking
- Profit sharing
- Referral programme
- Store discount
- Wellness programme

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

Work Location: One location

  • Customer Success Executive

    4 weeks ago

    Shoreham-by-Sea, United Kingdom FOCUS 4 U LTD Full time

    Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams are at the heart of Focus Group. Our people make the difference. We offer a large selection of benefits to our employees which...

  • Customer Success Executive

    7 days ago

    Shoreham-by-Sea, United Kingdom FOCUS 4 U LTD Full time

    Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We're equally delighted to have been named one of 'The UK's Best 100 Companies To Work For 2021', to have scooped an impressive 6thplacein the telecoms sector and to have been awarded a 1* accreditation by Best Companies - awarded by _Best...

  • Customer Service Executive

    1 week ago

    Shoreham by Sea, United Kingdom Focus Group Full time

    Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams are at the heart of Focus Group. Our people make the difference. We offer a large selection of benefits to our employees...

  • Customer Service Executive

    7 days ago

    Shoreham by Sea, United Kingdom Focus Group Full time

    Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams are at the heart of Focus Group. Our people make the difference. We offer a large selection of benefits to our employees...

  • Customer Service Executive

    3 weeks ago

    Shoreham by Sea, United Kingdom First Recruitment Services Full time

    **Position**:Customer Service Executive - **Salary**: £25,000 - **Location**: Shoreham By Sea - **Hours**:9am to 5.30pm Monday to Friday - Free parking, great benefits and excellent working environment We are recruiting for a Customer Service Executive to join a large employer with modern offices and a fun atmosphere in the Shoreham area. Experience...

  • Customer Account Executive Full Timepermanent

    2 weeks ago

    Shoreham by Sea, United Kingdom First Recruitment Services Full time

    **Position**:Customer Account Executive - **Salary**: up to £26,000 plus bonus - **Location**: Shoreham - By - Sea - **Hours**:9am - 5.30pm Monday to Friday - Free parking, excellent environment and up to 2 days a week remote We are recruiting for a Customer Success Executive, an experienced account executive or account manager, to join a busy and growing...

  • Customer Engagement Executive

    1 week ago

    Shoreham-by-Sea, United Kingdom FOCUS 4 U LTD Full time

    Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We're equally delighted to have been named one of 'The UK's Best 100 Companies To Work For 2021', to have scooped an impressive 6thplacein the telecoms sector and to have been awarded a 1* accreditation by Best Companies - awarded by _Best...

  • Customer Training Executive

    2 months ago

    Shoreham by Sea, United Kingdom Clearline Recruitment Full time

    Full Time - Shoreham-By-Sea, West Sussex - Posted on 25th April 2023 - £22000.00 - £26000.00 per annum GBP / Year **Responsibilities** - Gain and maintain advanced knowledge of all our products to enable you to sell additional products / bolt-ons to existing customers - Gain a strong understanding of the Customer’s goals and strategy in order to...

  • Customer Training Executive

    2 weeks ago

    Shoreham by Sea, United Kingdom Clearline Recruitment Full time

    Full Time - Shoreham-By-Sea, West Sussex (Remote) - Posted on 13th April 2023 - £22000.00 - £26000.00 per annum GBP / Year **Responsibilities** - Gain and maintain advanced knowledge of all our products to enable you to sell additional products / bolt-ons to existing customers - Gain a strong understanding of the Customer’s goals and strategy in order...

  • Customer Engagement Executive

    3 weeks ago

    Shoreham-by-Sea, United Kingdom First Recruitment Services Limited Full time

    **Position**:Customer Engagement Executive - **Salary**: £25,000 plus commission - **Location**: Shoreham-by-sea - **Hours**:Monday to Friday 9am to 5:30pm - Benefits: Uncapped OTE, free parking, subsidised meals and hybrid working after probation period plus many other benefits and a great atmosphere We are recruiting for an experienced sales, account...

  • Customer Engagement Executive

    4 days ago

    Shoreham-by-Sea, United Kingdom First Recruitment Services Limited Full time

    **Position**:Customer Engagement Executive - **Salary**: £25,000 plus commission - **Location**: Shoreham-by-sea - **Hours**:Monday to Friday 9am to 5:30pm - Benefits: Uncapped OTE, free parking, subsidised meals and hybrid working after probation period plus many other benefits and a great atmosphere We are recruiting for an experienced sales, account...

  • Customer Engagement Executive

    2 weeks ago

    Shoreham by Sea, United Kingdom First Recruitment Services Full time

    **Position**:Customer Engagement Executive - **Salary**: £25,000 plus commission - **Location**: Shoreham-by-sea - **Hours**: Monday to Friday 9am to 5:30pm - Benefits: Uncapped OTE, free parking, subsidised meals and hybrid working after probation period plus many other benefits and a great atmosphere We are recruiting for an experienced sales, account...

  • Customer Engagement Executive

    2 weeks ago

    Shoreham by Sea, United Kingdom Focus Group Full time

    Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. We’re equally delighted to have been named one of ‘The UK’s Best 100 Companies To Work For 2021’, to have scooped an impressive 6thplace in the telecoms sector and to have been awarded a 1* accreditation by Best Companies -...

  • Customer Engagement Executive

    1 week ago

    Shoreham-by-Sea, United Kingdom FOCUS 4 U LTD Full time

    Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We're equally delighted to have been named one of 'The UK's Best 100 Companies To Work For 2021', to have scooped an impressive 6thplacein the telecoms sector and to have been awarded a 1* accreditation by Best Companies - awarded by _Best...

  • Customer Service Executive

    3 weeks ago

    Shoreham by Sea, United Kingdom Focus Group Full time

    Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. We are now recruiting for a **Customer Service Executive**. The purpose of this department / team is to deliver exceptional Customer Service support to Focus Group customers. Main duties of the Customer Service Executive include: -...

  • Customer Service Executive

    2 weeks ago

    Shoreham by Sea, United Kingdom Focus Group Full time

    Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. We are now recruiting for a **Customer Service Executive**. The purpose of this department / team is to deliver exceptional Customer Service support to Focus Group customers. Main duties of the Customer Service Executive include: -...

  • Customer Service Executive

    3 weeks ago

    Shoreham-by-Sea, United Kingdom FOCUS 4 U LTD Full time

    Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We're equally delighted to have been named one of 'The UK's Best 100 Companies To Work For 2021', to have scooped an impressive 6thplacein the telecoms sector and to have been awarded a 1* accreditation by Best Companies - awarded by _Best...

  • Customer Service Executive

    4 hours ago

    Shoreham-by-Sea, United Kingdom Focus Group Full time

    Job Title - Customer Service ExecutiveReports to - Customer Services Team LeaderDepartment - OperationsSalary - £25,000Location - Shoreham by SeaEstablished in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. We are now recruiting for a Customer Service Executive. As part of the team, you'll be...

  • Customer Trainer

    7 days ago

    Shoreham-by-Sea, United Kingdom FOCUS 4 U LTD Full time

    Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We're equally delighted to have been named one of 'The UK's Best 100 Companies To Work For 2021', to have scooped an impressive 6thplacein the telecoms sector and to have been awarded a 1* accreditation by Best Companies - awarded by _Best...

  • Customer Trainer

    2 days ago

    Shoreham by Sea, United Kingdom Focus Group Full time

    Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams are at the heart of Focus Group. Our people make the difference. We offer a large selection of benefits to our employees...