Customer Trainer

2 weeks ago


ShorehambySea, United Kingdom FOCUS 4 U LTD Full time

Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We're equally delighted to have been named one of 'The UK's Best 100 Companies To Work For 2021', to have scooped an impressive 6thplacein the telecoms sector and to have been awarded a 1* accreditation by Best Companies - awarded by _Best Companies_, the renowned employee engagement specialists.

Our teams are experts in their field, passionate about finding the right solutions for our customers and committed to supporting each other. We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams areat the heart of Focus Group. Our people make the difference.

We are now recruiting for a Customer Success Executive / Customer Trainer.

The purpose of this department / team is to educate and train our customers on their new hosted solution. This would encompass the development of new skills, to guarantee customers are operating their new voice solution to its full potential post installation.The job also requires the Customer Success Executive to maximise the profitability of the customers account, by upselling and promoting other products to enhance the customers' experience and spend.

Main duties of this role are:

- Gain and maintain advanced knowledge of all our products to enable you to sell additional products / bolt-ons to existing customers
- Gain a strong understanding of the Customer's goals and strategy in order to understand the products which may be most beneficial to their business
- Actively engage with customers by providing technical, more in-depth knowledge on the voice solutions we offer and to ensure they are maximising the capability of the products installed
- Educate the client on new product enhancements and relevant features to drive engagement and adoption

At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference tothe future of our business.


  • Customer Trainer

    2 weeks ago


    Shoreham by Sea, United Kingdom Focus Group Full time

    Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams are at the heart of Focus Group. Our people make the difference. We offer a large selection of benefits to our employees...

  • Customer Trainer

    5 days ago


    Shoreham-by-Sea, West Sussex, United Kingdom FOCUS 4 U LTD Full time

    Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We're equally delighted to have been named one of 'The UK's Best 100 Companies To Work For 2021', to have scooped an impressive 6thplacein the telecoms sector and to have been awarded a 1* accreditation by Best Companies - awarded by _Best...

  • Customer Trainer

    1 week ago


    Shoreham by Sea, United Kingdom Focus Group Full time

    Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams are at the heart of Focus Group. Our people make the difference. We offer a large selection of benefits to our employees...


  • Shoreham-by-Sea, West Sussex, United Kingdom FOCUS 4 U LTD Full time

    Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology.We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams are at the heart of Focus Group. Our people make the difference.We offer a large selection of benefits to our employees which can...

  • Induction Trainer

    2 weeks ago


    Shoreham by Sea, United Kingdom Marks & Spencer Full time

    **Monday:9-5** **Tuesday:9-5** **Wednesday:9-5** **Friday:9-5** **Saturday:9-5** **Sunday:9-5** **Tuesday:9-5** **Wednesday:9-5** **Thursday:9-5** **Friday:9-5** **Purpose** **This is a fantastic role at the heart of our new Store Academies coordinating the administration and training activity across the store talent lifecycle. This role has a key part to...


  • Shoreham by Sea, United Kingdom McDonald's Limited Full time

    **Job description** Every McDonald’s customer should have a brilliant experience each time they visit. As an Apprentice Crew Member, you’ll make it happen! Get trained to the highest standards in food preparation and hygiene, and work towards your Level 2 Hospitality Team Member Standard. **Job requirements** As an Apprentice Crew Member, you'll...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom One to One Personnel Full time

    Endoscopy Technical Trainer Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and the private health sector in the UK. They are currently looking for an Endoscopy Technical Trainer to join their team based in Southend on Sea. The ideal candidate would have experience in the delivery of technical repair training...


  • Clacton-on-Sea, United Kingdom Dura Composites Full time

    **Job Purpose**:As the primary liaison for user support, you'll handle enquiries, troubleshoot issues, and offer guidance on the Salesforce system. Your role extends to developing and delivering training sessions for both new and existing users, ensuring comprehensive understanding and optimal utilisation of the platform. Additionally, you'll oversee system...


  • Clacton-on-Sea, United Kingdom Ontrak Recruitment Full time

    **Customer Service Assistant Required - Immediate Starts Available!** Ontrak Recruitment & Training are currently seeking committed and outgoing applicants to join our valued and long-standing clients on the Railways. Competitive rates of pay and a great opportunity to kick start your career within the railway. **Job Role**:Customer Service...


  • Shoreham, United Kingdom Dogs Trust Full time

    Salary £24,100 per year + £1,000 regional weighting allowance + benefits Location Dog School Sussex, Shoreham Job Type Permanent Hours per Week 40 Closing Date Sunday 18 June 2023 **Love dogs? Are you customer focused? Do you want to make a difference to dog owners in your community and improve dog welfare?** We are looking for people from all...


  • Shoreham, United Kingdom Dogs Trust Full time

    Salary £13,680‬ per year + benefits Location Dog School Sussex, Shoreham Job Type Permanent Hours per Week 22.5 Closing Date Sunday 21 April 2024 **Love dogs? Are you customer focused? Do you want to make a difference to dog owners in your community and improve dog welfare?** We are looking for people from all kinds of backgrounds who are...

  • Care Manager

    2 weeks ago


    Frinton-on-Sea, United Kingdom CDL Personnel Full time

    Care Manager - Frinton-On-Sea - Salary DOE CDL are working alongside an award winning and industry leading Domiciliary Care Company in the Frinton area who are seeking an experienced and motivated Care Manager. Position outline - To provide high quality homecare services that support the rights of customers to live the lives they choose as far as they are...

  • Apprentice

    3 weeks ago


    Clacton-on-Sea, United Kingdom KwikFit Full time

    **The role** Our Apprenticeships are the most sought-after in the automotive sector. Ofsted rates them as ‘outstanding’ and it’s no wonder - because here at our state-of-the-art centres, you’ll learn new auto-care skills and the special brand of customer service that makes us everyday heroes in the communities we serve. You’ll learn full-time...

  • Support Worker/carer

    3 weeks ago


    Southend-on-Sea, United Kingdom Real People Ltd Full time

    **About us** Real People Ltd is a small family ran business in Benfleet SS7 2BT. We are inclusive and customer-centric. Our work environment includes: - Casual work attire - On-the-job training A fantastic Care Assistant opportunity has become available, paying up to £10.78ph (with bonus pay available on some shifts!) within the Southend-on-Sea and...

  • Support Worker

    1 week ago


    Southend-on-Sea, United Kingdom Real People Ltd Full time

    **About us** Real People Ltd is a small business in Benfleet SS7 2BT. We are inclusive and customer-centric. Our work environment includes: - Casual work attire - On-the-job training A fantastic Care Assistant opportunity has become available, paying up to £10.78ph (with bonus pay available on some shifts!) within the Southend-on-Sea and Basildon...


  • Southend-on-Sea, United Kingdom Your World Healthcare Full time

    **Senior Temporary Staffing Booking Officer** **Location**: Southend-on-Sea **Job Type**: Temporary **Duration of booking**: Expected to be 3 months with a potential extension **Proposed start date**: ASAP **Sector**: Healthcare **Base**:Hospital **Band**: 5 **Pay Rates**: £12.50 - £15.50 paye per hour £13.50 - £16.50 paye inclusive per...


  • Southend-on-Sea, United Kingdom Your World Healthcare Full time

    **Senior Temporary Staffing Booking Officer** **Location**: Southend-on-Sea **Job Type**: Temporary **Duration of booking**: Expected to be 3 months with a potential extension **Proposed start date**: ASAP **Sector**: Healthcare **Base**:Hospital **Band**: 5 **Pay Rates**: £12.50 - £15.50 paye per hour £13.50 - £16.50 paye inclusive per...


  • Southend-on-Sea, United Kingdom Stambridge Group Ltd Full time

    **Festival and Event Security and Stewarding** - Event Control - Using radios to communicate with all staff and liaising/working closely with event suppliers and emergency services - Event Control Logger - Keeping detailed notes of all communicated incidents - Event Control CCTV Operator - Operation of CCTV cameras across a large area, responding to the...

  • Retail Apprentice

    2 weeks ago


    Southend-on-Sea, United Kingdom Inspiro Learning Full time

    Farmfoods are looking to recruit an Apprentice Retail Assistant for our shop in Southend on Sea. We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week. As one of our retail apprentices you will: - Make all of our customers feel welcome with a friendly smile and simple hello. - Help customers find the items they are...


  • Southend-on-Sea, United Kingdom Inspiro Learning Full time

    Farmfoods are looking to recruit an Apprentice Retail Assistant for our shop in Southend-on-Sea. We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week. As one of our retail apprentices you will: - Make all of our customers feel welcome with a friendly smile and simple hello. - Help customers find the items they are...