Bookings Administrator and Front of House Team

2 weeks ago


Yarmouth, United Kingdom Isle of Wight Aqua Park Full time

We are looking for a positive, dynamic and customer focussed individual to join the Activities team at Tapnell Farm as a Bookings Administrator and Front of House Team Member.

As a member of Front of House, you will:

- Ensure all customer areas are organised, clean and tidy, ready for the day ahead.
- Greet our customers and check them into the activities using our booking system (EZ-Runner), assisting them with Participant Agreements and helpful information where needed.
- Using ICR till system to take payments for bookings, aqua socks, refreshments or shop products.
- Keep track of stock levels and put orders together for what stock is needed.
- Attend a First Aid at Work course (provided) in order to assist in first aid situations should they arise.

and as a Bookings Administrator you will:

- Respond to school/group enquiries in a helpful and timely manner.
- Ensure school and group bookings have all required information and documentation prior to their activity.
- Use our schools bookings system to make bookings, liasing with the wider team as needed.
- Assist in site visits, and invoicing process.
- Be at least 18 years old due to shift duration.
- Have adequate transport in order to get to us for as early as 8:30am or leave as late as 8:30pm.
- Be highly organised with great time management.
- Be dynamic and adaptable.
- Have excellent written and verbal communication skills.

Hours of Work:
Guaranteed minimum of 20 hours per week, potentially up to 40.
Shift's starting between 8:30am and 8:30pm
March - October

**Job Types**: Full-time, Part-time, Fixed term contract
Contract length: 5-6 months
Part-time hours: 20-40 per week

**Salary**: Up to £10.82 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Weekend availability

Application question(s):

- Do you have any pre-booked holiday between 17th July - 3rd September 2023?
- Have you checked that you can travel to/from work as early as 8:30am and as late as 8:30pm or any times in between?

Work Location: One location

Application deadline: 05/03/2023
Reference ID: FoH Admin
Expected start date: 20/03/2023



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