![Norfolk and Suffolk NHS Foundation Trust](https://media.trabajo.org/img/noimg.jpg)
Clinical Team Administrator
6 days ago
We have an exciting opportunity for aClinical Support Team Administratorto join the Access and Assessment Team (AAT), based at Northgate Hospital in Great Yarmouth.
AAT are a multidisciplinary team and who act as a "front door" for adults and older persons mental health services across Great Yarmouth and Waveney.
The team receive routine and urgent referrals from GPs and other services which they then triage and assess or signpost where appropriate.
This role is a 37.5 hours per week substantive position and you will be supporting the clinical team. The hours of the role are Monday to Friday 9am to 5pm.You must possess excellent time management skills, a positive approach and be able to remain calm under pressure.
You will need to be able to demonstrate your communication, prioritisation and administration skills as well as your knowledge of IT systems.
You will need a keen eye for detail, be able to work flexibly in response to service needs and have the ability to work to deadlines against an agreed job plan.
Duties include (but are not limited to):
- Supporting screening meetings and actioning the outcomes
- Taking minutes
- Managing calls to AAT from service users, carers, GPs and other health care professionals
- General admin support to wider clinical team
- Liaising with other teams
- Supporting Clinicians to maintain electronic patient records.
- Data quality
Here at NSFT, we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the AAT Service based at Northgate Hospital.
You will be encouraged to develop your skills and knowledge and we may ask you to spend time in other bases to facilitate this process.
As an organisation we are committed to strengthening and creating real opportunities for learning, improving and working creatively.
If you are motivated, compassionate, a good team player and keen to make a difference to the lives of people experiencing mental health problems then we want to hear from you.
Some of the benefits you can expect:
- NHS pension
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more
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