Customer Service Representative
5 months ago
Job Description Header / Teaser
Are you based in the **BISHOP AUCKLAND** area?
Do you have a passion for working with people?
Do you have first class Customer Service skills?
Are you open to learning and development?
Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Senior Customer Service Advisor who's as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays) pro rata.
**Hours Monday to Friday 730am to 5pm every other Saturday 8am to 12 noon**
**Jewson, Bishop Auckland, ** **Watling Road, Bishop Auckland, DL14 9AT**
**Key Responsibilities**
Our Branch Sales are an important contributor to the team’s shared success, the overall performance of the business and the positive experiences of our customers.
To support our team and customers effectively you will;
- Perform a range of administrative duties including but not limited to purchase orders, back-office functions, stock controls, delivery paperwork (GRN notes)
- Answer customer queries both face to face at the trade counter and via the phone
- Update delivery boards and schedules
- Contact our customers to update them with their orders
- Respond promptly to any account queries, intercompany queries, and supplier invoice queries
- Ensure compliance with all company administration policies and procedures
- Complete all work correctly and efficiently, with good office housekeeping
- Participate in stock take duties as required
- Support in other areas of the branch as and when needed
**What’s in it for you?**
- A competitive salary and benefits package, plus generous staff discounts
- A supportive team environment where your contributions are recognised and valued
- Opportunities to grow your skills and career within our organisation
- Flexible working arrangements to help you balance work and life
**Required Skills and Experience**
- Previous industry experience preferred but not essential
- Experience in a customer facing environment
- Passion for working with people
- A positive can-do attitude
**About us**
At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
- Weekend availability
Application question(s):
**Experience**:
- customer service: 2 years (preferred)
- Construction Materials: 1 year (required)
Work Location: In person
Reference ID: JR18850
-
Customer Service Representative
4 weeks ago
Bishop Auckland, Durham, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a key member of our retail team, you will be responsible for delivering exceptional customer service and providing a great shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service and respond to customer queries in a...
-
Customer Service Representative
3 weeks ago
Bishop Auckland, Durham, United Kingdom Tesco Full timeAbout the roleWe're looking for a Customer Service Representative to join our team at Tesco. As a representative, you will be responsible for delivering great customer service, greeting customers with a smile, and serving them with pride.Your key responsibilities will include:Building rapport with customers to ensure they have a great shopping...
-
Customer Service Representative
4 weeks ago
Bishop Auckland, Durham, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a key member of our retail team, you will be responsible for delivering exceptional customer service and providing a great shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service and respond to customer queries in a...
-
Customer Service Representative
2 weeks ago
Bishop Auckland, Durham, United Kingdom Tesco Full timeAbout the RoleThis is an exciting opportunity to join our Tesco team as a Customer Service Representative. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring our customers have a great shopping experience.Key ResponsibilitiesProvide outstanding customer service, greeting customers with a...
-
Customer Service Representative
3 weeks ago
Bishop Auckland, Durham, United Kingdom Asda Full timeAbout the RoleWe're looking for a skilled and organized individual to join our team as a Customer Delivery Driver. As a key member of our delivery team, you'll be responsible for delivering our products to customers in a timely and efficient manner.As a Customer Delivery Driver, you'll be the face of Asda, interacting with customers and ensuring they receive...
-
Customer Service Representative
4 weeks ago
Bishop Auckland, Durham, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a friendly and enthusiastic individual to join our team as a Service Colleague. As a Service Colleague, you will be working closely with your team to deliver great results and provide an excellent shopping experience for our customers.Key ResponsibilitiesWork collaboratively with your team to achieve sales and customer service...
-
Customer Service Representative
2 weeks ago
Bishop Auckland, Durham, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a friendly and enthusiastic individual to join our team as a Service Colleague. As a Service Colleague, you will work closely with your team to deliver great results and provide excellent customer service.Key ResponsibilitiesWork with your team to deliver great resultsProvide excellent customer serviceBe flexible with your work...
-
Customer Service Representative
3 weeks ago
Bishop Auckland, Durham, United Kingdom EG Group Full timeRole OverviewWe are seeking a dedicated and customer-focused individual to join our welcoming Starbucks team as a Barista. As a key member of our team, you will provide exceptional service, prepare our iconic beverages, and create a warm atmosphere ensuring all customers leave with a smile.Why Starbucks?To express our gratitude for your hard work, we offer a...
-
Customer Service Representative
4 weeks ago
Bishop Auckland, Durham, United Kingdom Asda Full timeAbout the RoleAs a Service Colleague at Asda, you will be working across various departments to ensure the efficient running of our stores. This means you could be serving customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority, and we take pride in providing...
-
Customer Service Representative
3 weeks ago
Bishop Auckland, Durham, United Kingdom NEXT Full timeAbout the Role:To be a successful member of our delivery team, you will have a customer-centric approach and be able to efficiently process stock so that it is available to customers as quickly as possible.Key responsibilities include:Accurately processing stock quickly and to the highest standard, including scanning, unpacking, hanging, size cubing and...
-
Customer Service Representative
2 weeks ago
Bishop Auckland, Durham, United Kingdom NEXT Full timeAbout the Role: At Next, we're looking for a Sales Team Member to join our fast-paced store team. As a Sales Team Member, you will be responsible for offering outstanding service and excellent stock operations to our customers. Your Key Responsibilities: Offer fast and friendly service at all times, helping our customers to find the perfect products ...
-
Customer Service Representative
4 weeks ago
Bishop Auckland, Durham, United Kingdom Next Full timeAbout the Role:To be a successful Sales Team Member, you will:Provide exceptional customer service, helping customers find the perfect productsShare your passion and knowledge about our amazing productsWork in all areas of the store, including sales floors, stockrooms, and processing deliveriesTake control of your own developmentAbout You:A great...
-
Construction Sales Representative
5 months ago
Bishop Auckland, United Kingdom Lloyd Ltd Full time**An exciting opportunity has arisen for a Construction Sales Representative to join the successful team at Lloyd Ltd Bishop Auckland at our industry leading premises, covering the Durham area.** We are looking for an enthusiastic, passionate person to join our sales team and embark on an exciting career path, selling a range of industry leading...
-
Construction Sales Representative
6 months ago
Bishop Auckland, United Kingdom Lloyd Ltd Full time**An exciting opportunity has arisen for an additional Construction Sales Representative to join the successful team at Lloyd Ltd Bishop Auckland at our industry leading premises, covering the East Yorkshire and Hull area.** We are looking for an enthusiastic, passionate person to join our sales team and embark on an exciting career path, selling a range of...
-
Customer Service Coordinator
5 months ago
Bishop Auckland, United Kingdom Wilsonart Ltd Full time**Are you passionate about providing excellent customer service? Do you have strong organisational skills? Do you thrive in fast-paced, high volume working environments? We are proud of our company and how we serve our customers, and we work very hard to deserve the trust of our customers, our peers, and our planet. If you would like to be a part of our...
-
Customer Service Advisor
6 months ago
Bishop Auckland, United Kingdom Barclays Full time**Customer Service Advisor** **Bishop Auckland** **Salary - £23,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...
-
Customer Service Advisor
5 months ago
Bishop Auckland, United Kingdom CA Group Ltd Full timeThis is a fast-paced job role, where the Customer Service Advisor will effectively handle customer orders, as well as dealing with complaints and issues. **Job Summary / Key Responsibilities**: - Work closely with the sales and production teams to improve the customer experience. - Provide support to, and deputise for, the ‘order co-ordination’ process...
-
Customer Service Associate
6 days ago
Bishop Auckland, Durham, United Kingdom Asda Stores Ltd Full timeCompany OverviewWe are Asda Stores Ltd, a leading retail company committed to providing exceptional customer experiences. Our team is dedicated to delivering great results and ensuring our customers receive the best possible service.SalaryThe salary for this position is £12.04 per hour, competitive and in line with industry standards for a Retail Hourly...
-
Customer Service Consultant
5 months ago
Bishop Auckland, United Kingdom Darlington Building Society Full timeDo you have experience in working in a customer service environment? Are you brilliant with people? Do you pride yourself on providing a first-class customer experience? Then we have a role for you!!! About the role: We have the opportunity for you to join something special. We are looking for an individual to join our team and become one of the faces of...
-
Customer Service Consultant
6 months ago
Bishop Auckland, United Kingdom Darlington Building Society Full timeDo you have experience in working in a customer service environment? Are you brilliant with people? Do you pride yourself on providing a first-class customer experience? Then we have a role for you!!! About the role: We have the opportunity for you to join something special. We are looking for an individual to join our team and become one of the faces of...