Customer Service Assistant

6 months ago


Bishop Auckland, United Kingdom Darlington Building Society Full time

About the role:
Do you have experience in working in a customer service environment? Are you brilliant with people? Do you pride yourself in providing a first-class customer experience?

Then we have a role for you

We have the opportunity for you to join something special. We are looking for an individual to join our team and become one of the faces of the Darlington Building Society in the area of Darlington.

As a Customer Service Assistant, you will be engaging in conversations to build meaningful relationships with your customers, processing transactions through their savings accounts, and assisting customers with any queries they have.

Your role is an important part of our branch network. Having valuable conversations with every customer, face-to-face or over the phone. So, whether you are promoting a new product or resolving a problem, you’ll always place our customers’ needs at the heart of everything you do.

In return, we will provide you with continuous training and development as well as opportunities to grow and progress your career within the Darlington Building Society

We are looking for people who:
If you are really passionate about delivering exceptional customer service
Enjoy meeting new people and engaging in meaningful conversations
You are a great listener & have good attention to detail
Work well within a team and have a ‘one-team’ mindset
Have excellent communication skills both written and verbal

Why Work For Us?

We are committed to paying our people fairly for the role they undertake and provide a wide range of benefits to support our colleagues’ finances and well-being. Darlington Building Society has a Passion For Talent allowing you to shape your career within the Society, offering learning and development programmes to give you everything you need to succeed.

What we can offer you:

- Annual Bonus Scheme
- Performance Linked pay progression
- 10% Employee Contribution Pension Scheme
- 4 x Annual Salary Life Cover
- Minimum of 2 days for volunteering
- Employee benefits platform
- Health Care Cash Plan
- Enhanced Family Friendly Leave Entitlements
PLUS MANY MORE
To find out more information please look at our Careers page

About our Society
Darlington Building Society is an award-winning organisation, and our vision is to be a thriving, independent regional building society that creates a feeling of pride amongst its staff, members, and community.
At Darlington Building Society we pride ourselves on making a difference to our customers by encouraging saving, supporting home ownership, and sharing our knowledge and resources with our local communities. We have 9 branches from Stockton to Northallerton, via Bishop Auckland, Barnard Castle, Redcar, Middlesbrough, Guisborough and Yarm. Our head office is based in Darlington along with our Tubwell Row Branch.

**Job Type**: Permanent, Part-time (24.5 hours)

Location: Bishop Aukland

**Salary**: £20,021 (pro rata)

For further information on the roles we are hiring for please click on the link below or please get in touch with our talent team

If you wish to see our privacy notice please see below

Privacy - Darlington Building Society

**Job Types**: Part-time, Permanent
Part-time hours: 24.5 per week

**Salary**: £20,021.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Gym membership
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance
- Profit sharing
- Referral programme
- Sick pay
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Yearly bonus

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



  • Bishop Auckland, United Kingdom Darlington Building Society Full time

    **About the role**: Do you have experience in working in a customer service environment? Are you brilliant with people? Do you pride yourself in providing a first-class customer experience? Then we have a role for you!!! We have the opportunity for you to join something special. We are looking for an individual to join our team and become one of the faces...


  • Bishop Auckland, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor - Bishop Aukland** **Hours per week: 24 hours per week,** **Hourly rate: £11.50 - £13.50 per hour** **This role is a mixed shift pattern therefore you must be available to cover days, evening shifts, night shifts and weekend shifts.** **If working between the hours of 11pm and 6am, you will receive an...


  • Bishop Auckland, Durham, United Kingdom EG Group Full time

    Role OverviewWe are seeking a dedicated and customer-focused individual to join our welcoming Starbucks team as a Barista. As a key member of our team, you will provide exceptional service, prepare our iconic beverages, and create a warm atmosphere ensuring all customers leave with a smile.Why Starbucks?To express our gratitude for your hard work, we offer a...

  • Services Assistant

    5 months ago


    Bishop Auckland, United Kingdom Sainsburys Full time

    **Location** - Bishop Auckland Store, Sainsbury's Supermarkets Ltd St. Helen Auckland, Bishop Auckland, DL14 9AE **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £11.00 per hour **Areas of business** - Retail **Job ID** - 219232 **Schedule** Thu 6pm - Thu 10:15pm Fri 10am - Fri 6pm Sat 10am - Sat 6pm - Total hours: 19.25_ Love food,...

  • Services Assistant

    5 months ago


    Bishop Auckland, United Kingdom Sainsburys Full time

    **Location** - Bishop Auckland Store, Sainsbury's Supermarkets Ltd St. Helen Auckland, Bishop Auckland, DL14 9AE **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £11.00 per hour **Areas of business** - Retail **Job ID** - 219296 **Schedule** - Total hours: 12_ Early Shift: 6am - 10am - 2 jobs available, 1- sun mon tues 2- wed fri...


  • Bishop Auckland, United Kingdom Darlington Building Society Full time

    Do you have experience in working in a customer service environment? Are you brilliant with people? Do you pride yourself on providing a first-class customer experience? Then we have a role for you!!! About the role: We have the opportunity for you to join something special. We are looking for an individual to join our team and become one of the faces of...


  • Bishop Auckland, United Kingdom Darlington Building Society Full time

    Do you have experience in working in a customer service environment? Are you brilliant with people? Do you pride yourself on providing a first-class customer experience? Then we have a role for you!!! About the role: We have the opportunity for you to join something special. We are looking for an individual to join our team and become one of the faces of...


  • Bishop Auckland, United Kingdom Barclays Full time

    **Senior Customer Service Advisor** **Location: Bishop Auckland** **Salary - £26,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus...


  • Bishop Auckland, Durham, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a friendly and enthusiastic individual to join our team as a Service Colleague. As a Service Colleague, you will be working closely with your team to deliver great results and provide an excellent shopping experience for our customers.Key ResponsibilitiesWork collaboratively with your team to achieve sales and customer service...


  • Bishop Auckland, United Kingdom Wilsonart Ltd Full time

    **Are you passionate about providing excellent customer service? Do you have strong organisational skills? Do you thrive in fast-paced, high volume working environments? We are proud of our company and how we serve our customers, and we work very hard to deserve the trust of our customers, our peers, and our planet. If you would like to be a part of our...


  • Bishop Auckland, United Kingdom Barclays Full time

    **Customer Service Advisor** **Bishop Auckland** **Salary - £23,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...


  • Bishop Auckland, Durham, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a key member of our retail team, you will be responsible for delivering exceptional customer service and providing a great shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service and respond to customer queries in a...


  • Bishop Auckland, Durham, United Kingdom Asda Full time

    About the RoleWe're looking for a skilled and organized individual to join our team as a Customer Delivery Driver. As a key member of our delivery team, you'll be responsible for delivering our products to customers in a timely and efficient manner.As a Customer Delivery Driver, you'll be the face of Asda, interacting with customers and ensuring they receive...


  • Bishop Auckland, Durham, United Kingdom Tesco Full time

    About the RoleThis is an exciting opportunity to join our Tesco team as a Customer Service Representative. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring our customers have a great shopping experience.Key ResponsibilitiesProvide outstanding customer service, greeting customers with a...


  • Bishop Auckland, Durham, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a key member of our retail team, you will be responsible for delivering exceptional customer service and providing a great shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service and respond to customer queries in a...


  • Bishop Auckland, Durham, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a friendly and enthusiastic individual to join our team as a Service Colleague. As a Service Colleague, you will work closely with your team to deliver great results and provide excellent customer service.Key ResponsibilitiesWork with your team to deliver great resultsProvide excellent customer serviceBe flexible with your work...


  • Bishop Auckland, Durham, United Kingdom Tesco Full time

    About the roleWe're looking for a Customer Service Representative to join our team at Tesco. As a representative, you will be responsible for delivering great customer service, greeting customers with a smile, and serving them with pride.Your key responsibilities will include:Building rapport with customers to ensure they have a great shopping...


  • Bishop Auckland, United Kingdom Jewson Builders Merchants Full time

    Job Description Header / Teaser Are you based in the **BISHOP AUCKLAND** area? Do you have a passion for working with people? Do you have first class Customer Service skills? Are you open to learning and development? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Senior Customer Service Advisor who's as...


  • Bishop Auckland, United Kingdom CA Group Ltd Full time

    This is a fast-paced job role, where the Customer Service Advisor will effectively handle customer orders, as well as dealing with complaints and issues. **Job Summary / Key Responsibilities**: - Work closely with the sales and production teams to improve the customer experience. - Provide support to, and deputise for, the ‘order co-ordination’ process...


  • Bishop Auckland, Durham, United Kingdom Asda Stores Ltd Full time

    Company OverviewWe are Asda Stores Ltd, a leading retail company committed to providing exceptional customer experiences. Our team is dedicated to delivering great results and ensuring our customers receive the best possible service.SalaryThe salary for this position is £12.04 per hour, competitive and in line with industry standards for a Retail Hourly...