Customer Advisor

4 months ago

Bishop Auckland, United Kingdom Boots Full time

Summary
Job Reference:

- 217027BR
Bishop Auckland, Shopping Park

Permanent

Part-time

**The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.**

**The importance of your role.**

This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great opportunity.

You’ll really get to know our customers and what they’re looking for; it’s everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion.

**What you’ll be doing day to day.**

Listen to our customers, it’s the first step to providing a great experience and we love how passionate our customers are about our brand.

Put our customers at ease. You’ll get to know our fantastic products, recommending items that they hadn’t considered. You’re really personable approach will keep our customers coming back.

Provide a great shopping environment for our customers ensuring our stores are clean, tidy and presentable and provide a store we can be really proud of.

Inspire the in-store team with your really personable customer care, helping them any way you can.

**How will you do it?**

Make our customers feel really good - it’s more than just answering their questions, it’s about giving our customers a really great experience. Even if it’s just offering them a basket when you notice their hands are full. You’ll let them know you’re here to help - it’s the little things that make a real difference.

Get to know our in-store promotions and schemes, and promote them - the more info we can give our customers the better.

Know our customers, find more about them, what they like and what they don’t - it can make such a difference to the way we do things.

**What you’ll need to have.**

We’re looking for really great people, with a friendly personality. It’s all about working together as one great team - after all it’s our people that are at the heart of our business. You never know it could lead to another role with us. It would be great if you had experience of dealing with customers. But it isn’t just about experience, it’s personality that really counts, we’re interested in seeing a bit more, the real you - and that makes us all feel good.

**Our Diversity and Inclusion commitment.**

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.

**Our Benefits.**

We have a great range of benefits* that go beyond salary and offer flexibility to suit you:

- Competitive holiday allowance (with the option to buy more days)
- Boots Retirement Savings Plan pension scheme
- Discretionary annual bonus scheme
- Enhanced Maternity / Paternity / Adoption leave pay
- £100 gift card for colleagues expecting/adopting a baby
- Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
- Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
- Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
- Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
- Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.More jobs in Store Colleagues

  • Customer Service Advisor

    4 months ago

    Bishop Auckland, United Kingdom Barclays Full time

    **Customer Service Advisor** **Bishop Auckland** **Salary - £23,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...

  • Christmas Customer Advisor

    4 months ago

    Bishop Auckland, United Kingdom Boots Full time

    Summary Job Reference: - 217025BR Bishop Auckland, Shopping Park Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Bishop Auckland Retail Park store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your...

  • Customer Service Advisor

    3 months ago

    Bishop Auckland, United Kingdom CA Group Ltd Full time

    This is a fast-paced job role, where the Customer Service Advisor will effectively handle customer orders, as well as dealing with complaints and issues. **Job Summary / Key Responsibilities**: - Work closely with the sales and production teams to improve the customer experience. - Provide support to, and deputise for, the ‘order co-ordination’ process...

  • Senior Customer Service Advisor

    3 months ago

    Bishop Auckland, United Kingdom Barclays Full time

    **Senior Customer Service Advisor** **Location: Bishop Auckland** **Salary - £26,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus...

  • Parts Advisor

    4 months ago

    Bishop Auckland, United Kingdom Lloyd Ltd Full time

    **Parts Advisor - Lloyd Ltd Bishop Auckland**: **An opportunity has arisen for a Parts Advisor to join our successful parts department at Lloyd Ltd Bishop Auckland.** This is the ideal opportunity for an experienced Parts Advisor, or an individual looking for their first role in the industry as full training can be provided. The successful applicant will...

  • Showroom Advisor

    4 months ago

    Bishop Auckland, United Kingdom B&Q Full time

    **About the role** **Showroom Advisor** **Full time or Part time considered - 18- 36.75 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.38 per hour** **B&Q Bishop Auckland** We believe anyone can improve their home to make life better. Every day, we give our...

  • Showroom Advisor

    4 months ago

    Bishop Auckland, United Kingdom B&Q Full time

    **About the role** **Showroom Advisor** **30 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£11.60 per hour** **B&Q Bishop Auckland** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create...

  • TUI Retail Travel Advisor

    2 days ago

    Bishop Auckland, Durham, United Kingdom TUI Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Travel Advisor to join our Retail Team in Bishop Auckland. As a Travel Advisor, you will be responsible for providing exceptional customer service and recommending and selling holidays, cruises, and other travel-related products.Key ResponsibilitiesProvide personalized travel...

  • TUI Retail Travel Advisor

    2 days ago

    Bishop Auckland, Durham, United Kingdom TUI Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Travel Advisor to join our Retail Team in Bishop Auckland. As a Travel Advisor, you will be responsible for providing exceptional customer service and recommending and selling holidays, cruises, and other travel-related products.Key ResponsibilitiesProvide personalized travel...

  • TUI Retail Travel Advisor

    3 days ago

    Bishop Auckland, Durham, United Kingdom TUI Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Travel Advisor to join our Retail Team in Bishop Auckland. As a Travel Advisor, you will be responsible for providing exceptional customer service and recommending and selling holidays, cruises, and other travel-related products.Key ResponsibilitiesProvide personalized travel...

  • TUI Retail Travel Advisor

    3 days ago

    Bishop Auckland, Durham, United Kingdom TUI Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Travel Advisor to join our Retail Team in Bishop Auckland. As a Travel Advisor, you will be responsible for providing exceptional customer service and recommending and selling holidays, cruises, and other travel-related products.Key ResponsibilitiesProvide personalized travel...

  • Parts Advisor

    4 months ago

    Bishop Auckland, United Kingdom Lloyd Ltd Full time

    **An opportunity has arisen for a Parts Advisor to join our successful parts department at Lloyd Ltd Bishop Auckland.** This is the ideal opportunity for an experienced Parts Advisor, or an individual looking for their first role in the industry as full training can be provided. The successful applicant will support our internal and external customers by...

  • Parts Advisor

    4 months ago

    Bishop Auckland, United Kingdom Lloyd Ltd Full time

    **An opportunity has arisen for a Parts Advisor to join our successful parts department at Lloyd Ltd Bishop Auckland.** This is the ideal opportunity for an experienced Parts Advisor, or an individual looking for their first role in the industry as full training can be provided. The successful applicant will support our internal and external customers by...

  • TUI Retail Travel Advisor

    5 hours ago

    Bishop Auckland, Durham, United Kingdom TUI Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Travel Advisor to join our Retail Team in Bishop Auckland. As a Travel Advisor, you will be responsible for providing exceptional customer service and recommending and selling holidays, cruises, and other travel-related products.Key ResponsibilitiesProvide personalized travel...

  • TUI Retail Travel Advisor

    2 hours ago

    Bishop Auckland, Durham, United Kingdom TUI Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Travel Advisor to join our Retail Team in Bishop Auckland. As a Travel Advisor, you will be responsible for providing exceptional customer service and recommending and selling holidays, cruises, and other travel-related products.Key ResponsibilitiesProvide personalized travel...

  • Retail Travel Advisor

    4 months ago

    Bishop Auckland, United Kingdom TUI Group Full time

    Bishop Auckland, United Kingdom- - 126382- - Onsite- - Permanent- - Part Time- - 22Salary £21,500 (FTE) - Joining the TUI Retail Team as a Travel Advisor at our **Bishop Aukland shop**, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart...

  • Customer Service Representative

    3 months ago

    Bishop Auckland, United Kingdom Jewson Builders Merchants Full time

    Job Description Header / Teaser Are you based in the **BISHOP AUCKLAND** area? Do you have a passion for working with people? Do you have first class Customer Service skills? Are you open to learning and development? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Senior Customer Service Advisor who's as...

  • Customer Service Coordinator

    5 days ago

    Bishop Auckland, Durham, United Kingdom Maximus UK Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for coordinating and overseeing the day-to-day operations of the Assessment Centre, ensuring seamless delivery of services to our customers.Key ResponsibilitiesManage appointment sessions to...

  • Customer Service Coordinator

    5 days ago

    Bishop Auckland, Durham, United Kingdom Maximus UK Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for coordinating and overseeing the day-to-day operations of the Assessment Centre, ensuring seamless delivery of services to our customers.Key ResponsibilitiesManage appointment sessions to...

  • Customer Service Adviser Travel Money

    3 months ago

    Bishop Auckland, United Kingdom Sainsburys Full time

    **Customer Service Adviser Travel Money** - 230002Y2) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...