Customer Service Specialist

3 months ago

Spalding, United Kingdom VisionAid International Ltd Full time

This exciting new customer services position is now available at Visionaid Technologies Limited.
- Be proactive, curious and a confident communicator
- Have an excellent telephone manner, providing great customer service
- Have good attention to detail and work in a varied environment
- Provide policy, quote or renewal information
- Work autonomously, as well as collaboratively in a team

Established in 1996, our family owned and run business provides assistive technology solutions that enable visually impaired, blind and dyslexic people to regain and maintain their independence. The products use the latest computer and camera vision hardware together with optical character recognition (OCR) and text-to-speech (TTS) software technologies. The products are truly life changing and help restore independence, enable employment and education and are sold worldwide.

As a well established family owned and run business, we hope any new employee finds us a welcoming, creative, fun and caring employer.

**This role includes**:

- Fault finding and repairs of systems
- Order fulfilment and delivery
- Potential for in-house software testing

**Desired skills**:

- An excellent communicator
- A keen eye for detail
- Ability to work well in a team

**Salary**:Salary 18 to 24k**Job Type**:Full-time**Hours**:Monday - Friday: 09:00-17:30 **Holiday entitlement**:32 days including Bank Holidays

If interested, please send your CV (and ideally a covering letter) to Tina Mann:
**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£24,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (required)

**Experience**:

- customer service: 1 year (preferred)

Ability to Commute:

- Spalding (required)

Work Location: In person

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