Customer Service Advisor
7 months ago
Job Overview:
**Responsibilities**:
- Demonstrate excellent phone etiquette and uphold professional communication standards
- Assist customers with post installation advice, aftercare and organise follow up appointments where required.
- Maintain organised records of all customer interactions, transactions and communications in order to provide a seamless service.
- Collaborate with the sales team to meet and exceed customer expectations.
**Requirements**:
- Proficient in English language
- Strong time management skills to handle multiple customer inquiries efficiently
- Able to receive in deliveries and update stock information on the relevant systems.
- Excellent phone etiquette and interpersonal communication skills
- Organisational skills to maintain accurate customer records
Join our team as a Customer Service Advisor and be part of a dynamic environment where your communication skills and language proficiency will be valued.
**Job Types**: Full-time, Permanent
Pay: From £12.00 per hour
Expected hours: 42.5 per week
**Benefits**:
- Free parking
Schedule:
- Monday to Friday
- Overtime
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Bryan Thompson Windows Limited Customer Service Advisor
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