Customer Service Advisor

7 months ago


Spalding, United Kingdom Bryan Thompson Windows Limited Full time

Job Overview:
**Responsibilities**:

- Demonstrate excellent phone etiquette and uphold professional communication standards
- Assist customers with post installation advice, aftercare and organise follow up appointments where required.
- Maintain organised records of all customer interactions, transactions and communications in order to provide a seamless service.
- Collaborate with the sales team to meet and exceed customer expectations.

**Requirements**:

- Proficient in English language
- Strong time management skills to handle multiple customer inquiries efficiently
- Able to receive in deliveries and update stock information on the relevant systems.
- Excellent phone etiquette and interpersonal communication skills
- Organisational skills to maintain accurate customer records

Join our team as a Customer Service Advisor and be part of a dynamic environment where your communication skills and language proficiency will be valued.

**Job Types**: Full-time, Permanent

Pay: From £12.00 per hour

Expected hours: 42.5 per week

**Benefits**:

- Free parking

Schedule:

- Monday to Friday
- Overtime

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Bryan Thompson Windows Limited Customer Service Advisor



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