Customer Service Advisor

5 months ago


Spalding, United Kingdom Connells Group Full time

We are looking for a highly motivated **Customer Service Advisor **to complement our fantastic team in our Lettings Support Centre based in Spalding, Lincolnshire, PE11 1BG.

As our **Customer Service Advisor** you will provide **property management** and **tenancy administration** support services to branches, landlords and tenants.

**What’s in it for you?**
- **£22,400 **(depending on experience, plus an additional **£1,000** once qualified)
- **Support** in training towards **ARLA** - **NFOPP** **qualifications**:

- Industry leading **training and development**:

- Demonstrable **career** ladder
- Opportunities for **progression**:

- **Collaborative**, **rewarding** and **fun** environment
- Team **incentives**:

- Understanding of **operations** within an estate agency business

**Key responsibilities of a **Customer Service Advisor**:
The main purpose of your role is to provide a **property management **and **tenancy administration** **support **service to branches, landlords and tenants. You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards.

**Skills and experience required to be a successful **Customer Service Advisor**:

- Outstanding **Customer Service** skills
- Solid **administration** skills
- **Resilient**, **positive**, **numerate** and **detail oriented**:

- **Organised** and able to **prioritise** workload in a faced paced environment
- Excellent verbal and written **communication** skills

**Additional Benefits**:

- Company events
- Company pension
- Employee discount
- Life insurance
- Referral programme
- Sick pay
- Wellness programme

Our existing **Customer Service Advisor **team comes from a diverse range of backgrounds including **Customer Support, Call Centre, Retail, Hospitality, Leisure and Care sectors**

Connells Group (known locally as **William H Brown**) - one of the largest and most successful estate agency and property service providers in the country - Connells offers a range of services including residential sales, lettings and mortgages. It is also one of the country’s largest sellers of new homes, and is committed to delivering the highest levels of customer service.

CC00421

Job Reference: CC00421



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