Customer Support Administrator

3 months ago


Newbury, United Kingdom RCN Full time

**The role**
**The person**
As well as exceptional customer service skills, to join us you’ll need great communication, customer retention experience, rapport building skills and, ideally, have a contact centre background in a customer service environment. Whatever your background, you'll be efficient, accurate and show a real customer focus in all you do. To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible. What we offer you We expect you to look after our members and we expect you to be rewarded for it. Our pay is highly competitive with annual leave up to 32 days plus bank holidays. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. Balancing work and life commitments is important to us as an organisation. We are a diverse organisation and understand everyone has different needs. Many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. We offer generous maternity, adoption, paternity, and shared parental leave packages. We offer blended office and home working to empower our people to do their best work recognising that, to give our best, we must be able to balance the demands of work and home.
**Contact details and timescales**
Job Reference: RCN02351



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