Bookings Administrator
2 days ago
Job description
Bookings Administrator responsibilities will include the following:
- Booking appointments with residents and clients via the telephone
- Ensuring that the appointments are booked within an appropriate geographical location based on the engineer’s catchment area or work for that day.
- Working in a timely manner to replace reported no accesses by calling residents to make late notice appointments.
- Being the first point of contact in the office to answer incoming calls.
- Updating booking details on trackers.
- Creating and posting letters to tenants.
- Liaising with clients in regards to booking appointments and reporting.
- Ensuring certificates and supporting paperwork to clients are sent.
- General administrative duties
Must have good communication skills both verbal and written and be confident in speaking to our clients.
Previous administration and customer service experience essential
Full Time - 40 hours per week 5 days between Monday - Saturday with day off udring the week. Must be able to work from 8.30am - 5.30pm or 9.00 - 6.00
**Job Types**: Full-time, Permanent
**Salary**: £19,500 - £21,000.00 per year depending on experience (negotiable)
**Job Types**: Full-time, Permanent
**Salary**: £19,500.00-£21,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- 8 hour shift
- Day shift
**Experience**:
- Administration: 2 years (preferred)
- Customer service: 2 years (preferred)
- call handling or receptionist: 1 year (preferred)
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