Paediatric Booking Administrator
7 months ago
West London Children’s’ Healthcare are seeking a dynamic, proactive and highly motivated individual to join the Outpatient administrative and clerical team. You will be an integral member of the team providing effective day-to-day clerical support to facilitate the smooth running of the department.
Our paediatric team provide a wide range of specialist and general services for children and young people. The majority of our services are based at St Mary’s Hospital, which is also home to our paediatric A&E department and paediatric intensive care unit. We also offer some services at Hammersmith and Queen Charlotte’s & Chelsea hospitals.
Duties include but are not limited to booking, rescheduling outpatient appointments, ensuring clinics are utilised efficiently and outpatients appointments are booked in accordance to clinical urgency and RTT waiting times, answering the telephone, intercom, meeting and greeting staff, patients and visitors and maintaining up to date electronic records.
Provide a comprehensive and quality administration service to the designated department and manage and prioritise their workload liaising closely with the other administration staff and management in the Department. Provide administrative support to the wider multidisciplinary team, including Consultants.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
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