Paediatric Liaison Administrator

6 days ago

London, United Kingdom Central and North West London NHS Foundation Trust Full time

The post holder will be responsible for providing an efficient and high-quality admin service to the Paediatric Liaison Specialist Nurse.

The post holder will work in collaboration and cooperation with Paediatric Liaison Specialist Nurse to ensure that Hillingdon Community Health/CNWL, Hillingdon Hospital fulfil their obligation to children, Young People and Families who need Health Services including Safeguarding. This will include working with other agencies within and outside Hillingdon.

We are looking for a bright enthusiastic and motivated individual to join our team.

The varied role of the post holder are detailed in the Job Description.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Our Trust Values

Central and North West London NHS Foundation Trust expects all staff to act in a way which shows you understand our core values and are willing to put them into practice with service users/ patients, their friends, family and carers and also other staff members.

**COMPASSION**: contribution to a caring and kind environment and recognition that what you do and say can help to improve the lives of others.

**RESPECT**: acknowledge, respect and value diversity of each individual, recognition of uniqueness.

**EMPOWERMENT**: continually try to provide information, resources and support to help others make their own decisions and meet their own needs. The Trust endeavours to support all staff to enable them to develop and grow.

**PARTNERSHIP**: work closely with others and behave in a way that shows that you recognise that commissioners and users of our services are the people who generate and fund our work.
- Be responsible for arranging meetings and training sessions as requested, booking meeting rooms, and ensuring meeting rooms are confirmed and in order prior to use.
- Ensure filing systems are accurate and efficient, maintaining and updating files both manual and computerised.
- Co-ordinate meeting administration. This includes the preparation and circulation of agendas, taking and typing of minutes in a timely manner and any necessary follow up action.
- To be responsible for receiving enquiries [general and specialist], both in person and via telephone calls, in a polite and helpful manner, taking messages where necessary and ensuring they reach the appropriate person.
- To assist Managers on an ad-hoc basis with administrative duties and photocopying as necessary.
- To assist Managers in maintaining and sharing of information to relevant community service.
- To maintain diaries and arrange meetings as necessary.
- To be responsible for the efficient and timely preparation of all typing/word processing requirements, ensuring a high-quality service in accordance with in-house style and procedure.
- Ensure the timely distribution of incoming and outgoing post in line with organisational procedure.
- To be familiar with and use electronic systems as used by Hillingdon Community Health/ CNWL and The Hillingdon Hospital Trust.
- Ensure that workload is monitored and deadlines are met at all times.
- Develop and maintain a database of all work processed through the service and out of area attendance.
- To follow guidelines when distributing information to relevant staff members and named personnel within and outside the organisations.
- To participate in audits as and when required.
- To maintain an adequate stock of appropriate training materials.
- Maintain stationery supplies for the service.
- Confidentiality must be respected, due to the sensitive nature of the service area.
- To attend team and corporate meetings and to ensure compliance with Appraisal and Mandatory training requirements.

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