Ict Technical Support Apprentice

1 week ago


Gloucester, United Kingdom The Development Manager Ltd (TDM) Full time

Opportunity information

Salary £11012 per year
Duration 22 months
Advert closing date 28/05/2023

Description

Elmrep are looking for a First Line Tech Support Technician Apprentice to join their Gloucestershire based business.
- To carry out remote support
- Technical telephone support
- Installations
- Engineering - hardware and software
- PDI equipment
- Working with experienced service team

Entry requirements

Minimum of 4 X GCSEs grades 9-4 (A-C) including English and Mathematics.

Training to be provided

**Digital Support Technician Level 3 Apprenticeship Standard**:
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place in virtual classrooms.

You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.

This is a Level 3 qualification.

**Knowledge modules will include**:

- Digital Technologies
- Data Management and Information Systems
- Security
- Applications Technicians (or) Service Technicians

Things to consider

Require DBS check if going out to clients with our Engineers

Skills required

Array

Future prospects

Opportunity of full time employment and become service engineer - offering first line tech support and being part of the Engineering team going out of install and maintenance calls.

Hours per week 40
Working week Monday - Friday (times TBC)
Apprenticeship standard Digital support technician (Level 3)

Gloucester, Gloucestershire, England, GL4 6QS


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