![Northern Eco Insulations Ltd](https://media.trabajo.org/img/noimg.jpg)
Level 2 Customer Service Apprenticeship at Northern
3 weeks ago
**Full Job Description**
**About The Company**.
Northern Eco installations help householders in England, Wales and Scotland, obtain grants for Free Energy Saving Measures, Including Insulation and heating grants. The Grants help householders Save money on their energy bills, as well as making their properties more energy efficient and better for the environment. The Grants help those who are vulnerable and live in high poverty areas.
**The Role.**
You will be working as part of a vibrant friendly team. Your role will include general office duties such as answering phones, arranging surveyors’ diaries & chasing up missing documents. You will also be liaising with our sister company obtaining and providing any required documentation, ensuring deadlines are met and keeping customers up to date with the progress of their grants. Your role will be varied and rewarding, including contacting and dealing with local councils and various organisations and companies.
**Skills and Experience.**
The successful applicant must be intelligent, fluent with Microsoft Word, Excel and Teams. You must have an excellent telephone manner and be happy working as part of a team. We are looking for someone who is seeking a career not just a job. There will be opportunities for promotion and progression. For the right applicant we will invest in their training and expanding their qualifications. If you are looking for a long term career and you believe you have the required credentials please get in touch.
**Pay and Benefits**.
- Hours of Work: 40 Hours - Monday - Thursday 9-5pm. Friday 9-3.30pm.
- Pay £6.50 per hour
- 30 Days Holiday (including bank holidays)
- Company Pension.
- Bonuses and Incentives.
- Free Snacks & Drink Fridge.
- Free Parking.
- Salary Progression.
- Career Progression and Training.
**Personal Qualities**
A can-do attitude and who are hard working, friendly and confident.
**Qualifications Required**
GCSE in Maths and English as Grade 4/C essential
**Apprenticeship or Advanced Apprenticeship**
Intermediate Apprenticeship
**Proposed Duration**
Level 2 - 15 months
**Training to be Provided**
Level 2 Customer Service
Functional Skills maths and English (if required)
**Future Prospects**
Job progression and additional training and qualifications
**Benefits**
- Good career development opportunities.
- Relaxed and fun environment.
- Working in a green industry helping customers in fuel poverty.
- Bonuses and job perks.
- Pension.
- Stocked Fridge
**Job Types**: Full-time, Fixed term contract, Apprenticeship
Contract length: 15 months
**Salary**: From £6.50 per hour
Schedule:
- Monday to Friday
Work Location: In person
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