Operational Administrator

4 weeks ago

StokeonTrent, United Kingdom ISS Facility Services Full time

**Operational Administrator**

**Location: Staffordshire**

**Hours of work: 40**

**Contract Type: Fixed Term Contract**

Are you a detail-oriented professional with a passion for delivering exceptional service? ISS are currently seeking an Operational Administrator to join our team within the Operational Service Centre (OSC).

As a key member of the Operational Admin team, you will play a crucial role in supporting various departments to ensure the delivery of high-quality service that meets and exceeds customer expectations.

In this 12-month FTC role, you will collaborate closely with the Admin team, Operational field teams, accounts, and other relevant departments to streamline operations and enhance overall efficiency.

Your responsibilities will include managing administrative tasks, coordinating schedules, and providing essential support to ensure smooth day-to-day operations.

As the Operational Administrator, you will be the backbone of our service delivery, contributing to the seamless execution of tasks and projects across multiple departments.

Your keen attention to detail and proactive approach will be instrumental in maintaining a high level of service excellence that aligns with our client's commitment to customer satisfaction.

**Key Responsibilities**
- Provide contract support to both customers and colleagues
- Engage with suppliers to support the resolution of service failures as they arise and updating colleagues as required
- Ensure escalation of any pending issue to ISS Management within the SLA agreement
- Develop and maintain good working relationships with internal and external customers
- Collate and input information into relevant reporting system (CAFM database’s)
- Create and maintaining business reports / records of activity / databases
- Research company databases, live or archived reports
- Follow up on requests for support
- Prepare documents to send to internal teams and/or external customers
- Write and edit company correspondence
- Coordinate and manage group mailboxes

**Professional and Personal Competencies/Qualifications**
- Experience in adhering to customer and business KPIs and SLAs
- Ensures the safety and wellbeing of themselves, their team and colleagues
- Demonstrate the ability to monitor and respond to short term work volume variations and ensure team functions are covered to meet the demand
- Experience of working in a fast-paced environment
- A high level of accuracy and attention to detail
- Good organisational skills and a proven ability to meet deadlines

**The Company**

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: Up to £25,384.09 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: 129830

  • Operations Administrator

    3 weeks ago

    Stoke-on-Trent, United Kingdom H2 Consultancy (MIDLANDS) Full time

    Location: Stoke-on-Trent Work Type: Part-Time Category: Administration **Operations Administrator** Are you an experienced Service Administrator, Planning Administrator or Operations Administrator looking for a part time opportunity? If you have answered YES to the above, then DIVE IN for more information Working for an established and growing business...

  • Operations Administrator

    3 weeks ago

    Stoke-on-Trent, United Kingdom Logic Resourcing Group Full time

    Does the idea of working for an energetic, innovative and forward-thinking company, who are committed to their products, industry and customers captivate you?    Working for one of the UK’s leading specialists in their sector, as an operations administrator you will be working in a small team supporting the company with a variety of everyday operational...

  • Operations Administrator

    1 month ago

    Stoke-on-Trent, United Kingdom PTSG Electrical Services Full time

    **Key Responsibilities**: - **Administrative Support**: Provide day-to-day administrative support to the Lightning Protection (Test and Inspect) team, ensuring smooth operations. - **Scheduling and Coordination**: Manage and coordinate schedules for testing and inspection activities, ensuring timely completion of projects. - **Client Communication**: Act as...

  • Operations Administrator

    3 weeks ago

    Stoke-on-Trent, United Kingdom Nationwide Boiler Hire Full time

    **Job Title**:Operations Administrator **Location**:Stoke-on-Trent **Salary**: Up to £26,000 per year (experience dependent) **Job type**: Full Time, Permanent, 8am-5pm Nationwide Boiler Hire is part of the J & U Services Ltd group. We supply temporary hire boilers to numerous industries such as education facilities, hotel & leisure, construction,...

  • Operations Administrator

    4 weeks ago

    Stoke-on-Trent, United Kingdom One Way Group Full time

    **Opportunity** Are you a passionate, driven, individual that is looking to work alongside other talented people — to learn and develop into the best version of yourself? **Role** Working closely with the Operations Manager to learn, design, implement, and operate the administration of the following areas: - Recruitment - Customer Onboarding - Supplier...

  • Operations Administrator

    4 weeks ago

    Stoke-on-Trent, United Kingdom Intro Personnel Permanent Recruitment Full time

    **OPERATIONS ADMINISTRATOR** **STOKE ON TRENT** **FULL TIME** **PERMANENT** **UP TO £25K DOE** **THE ROLE** - Booking, collating, and monitoring of training and courses - Producing weekly reports for Directors - Answering phones and dealing with sales enquiries - Providing general administrative support, assisting Directors and Senior Managers as...

  • Operations Administrator

    2 weeks ago

    Stoke-on-Trent, United Kingdom Red Industries Full time

    **RED Industries Ltd **are an ambitious company who want to deliver the best professional waste management solutions across the UK. We are on a journey to cement our place as the UK’s premier waste management company, and we would like all of our team to be onboard with this journey. Every person is valuable and critical to making this journey a...

  • European Operations Administrator

    1 week ago

    Stoke-on-Trent, United Kingdom WR Logistics Full time

    Position: European Operations Administrator Location: Stoke-On-Trent Hours: Monday to Friday (9am - 17:30) Salary: Up to £28,000 (DEO) We are recruiting for one of the UK's leading logistics and freight companies that operate worldwide and offer a full range of services in the UK, across Europe and Internationally across all trade routes. We seek...

  • European Operations Administrator

    2 weeks ago

    Stoke-on-Trent, United Kingdom Simarco International Full time

    Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the UK, Europe and Globally across all Worldwide trade routes. At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer...

  • Weighbridge Operator/administrator

    3 weeks ago

    Stoke-on-Trent, United Kingdom Veolia Full time

    **Weighbridge Operator/ Administrator** **Salary**:£21,300 per annum plus Veolia benefits **Hours**: 40 hours per week Monday - Friday 09:30am - 17:30pm (30 minutes unpaid break) **Location**:Stoke - ST4 8HX When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for...

  • Operations Administrator

    3 weeks ago

    Stoke-on-Trent, United Kingdom Simarco International Full time

    Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the UK, Europe and Globally across all Worldwide trade routes. At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer...

  • Registry Operations Administrator

    4 weeks ago

    Stoke-on-Trent, United Kingdom Staffordshire University Full time

    **About the role** The University’s Registry are looking to appoint an Administrator to work within the Regulations and Compliance team on a full-time, fixed term basis. It is an opportunity for someone looking to gain experience with student casework, including appeals and conduct cases. The successful applicant will work within a small, committed team...

  • Administrator

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Cobalt Energy Full time

    Job Title:AdministratorJob Location: Tunstall, Stoke on Trent, Staffordshire, UKSalary:Competative, plus benefitsJob Purpose:Stoke Operations Limited (SOL) are an Operation and Maintenance (O&M) service provider who have been awarded a 5-year agreement to operate and maintain a new Clinical Waste Incinerator Facility, located near Tunstall, Stoke on Trent,...

  • Administrator

    3 weeks ago

    Stoke-on-Trent, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Administrator** Pertemps Stoke are currently recruiting for a Operations Administrator administrator to join our well-established client based in ST1. **Main duties of this administrator role;** - Collating stats to be used as KPIs- Filing- Completing paperwork and updating in house systems- Weekly material requisitions for both...

  • Administrator

    4 weeks ago

    Stoke-on-Trent, United Kingdom Priory Adult Care Full time

    The main role of the administrator is to provide an efficient, professional and effective administrative support within Collinson Court. Provides efficient and effective administrative and/or secretarial support to an individual or a department, including document and report production, telephone enquiries, diary management, meeting and greeting visitors...

  • Administrator

    4 weeks ago

    Stoke-on-Trent, United Kingdom Aalco Full time

    Working for the UK's largest non-ferrous metal stockholders, as an administrator with the support of the Service Centre & Warehouse Manager. **Provide a focal point for accounts administration liaising effectively between the Credit Centre and Service Centre staff** - In the event of a customer insolvency forward the relevant information to the Credit...

  • Administrator

    4 weeks ago

    Stoke-on-Trent, United Kingdom Hays Full time

    Job Title: Temporary Technical AdministratorLocation: Stoke-on-Trent3 months (with possibility of extension)About the Role:We are seeking a skilled and detail-oriented Technical Administrator to join the team on a temporary basis. As a Technical Administrator, you will play a crucial role in supporting project activities, ensuring smooth operations, and...

  • Administrator

    4 weeks ago

    Stoke-On-Trent, United Kingdom Hays Full time

    Job Title: Temporary Technical AdministratorLocation: Stoke-on-Trent3 months (with possibility of extension)About the Role:We are seeking a skilled and detail-oriented Technical Administrator to join the team on a temporary basis. As a Technical Administrator, you will play a crucial role in supporting project activities, ensuring smooth operations, and...

  • Administrator

    3 weeks ago

    Stoke-On-Trent, United Kingdom HAYS Full time

    Technical Administrator, project work, fast-paced Job Title: Temporary Technical AdministratorLocation: Stoke-on-Trent3 months (with possibility of extension)About the Role:We are seeking a skilled and detail-oriented Technical Administrator to join the team on a temporary basis. As a Technical Administrator, you will play a crucial role in supporting...

  • Administrator

    4 weeks ago

    Stoke-on-trent, United Kingdom Hays Full time

    Technical Administrator, project work, fast-paced Job Title: Temporary Technical AdministratorLocation: Stoke-on-Trent3 months (with possibility of extension)About the Role:We are seeking a skilled and detail-oriented Technical Administrator to join the team on a temporary basis. As a Technical Administrator, you will play a crucial role in supporting...