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Customer Administrator

4 weeks ago

Swindon, United Kingdom Pertemps Network Group Full time

**Job Description**:
**Customer Administrator**

**Location: Swindon**

**Full Time position, Monday to Friday 9am to 5pm**

**Job description**
Pertemps are seeking for a Customer Administrator within the ISA Department for a 6-month Temporary contract, within their Swindon offices.
Our customers can sort out their finances from the comfort of their own homes, and you can help them through their difficult times. We're looking for Customer Administrators to join our team. We're offering an £10.90 hourly rate, with shifts between 9am-5pm Monday to Friday
We have start dates starting from the 20th of February for this temporary role.

**What you'll be doing**
Bring your enthusiasm for helping and we'll give you full training before you begin the role. Strong teamwork is built into the way we do things so, even at home, you'll have lots of support from friendly colleagues.
Handling a range of administration tasks, you'll play a central role when it comes to supporting our members. We're a building society not a bank, so our customers are members of our Society. Their needs are at the heart of everything we do.

**About you**
If you've got a customer service background, if you're a confident communicator and looking to take on a new challenge, this could be just the job for you. You'll also be comfortable using a computer or laptop and hold previous experience with use of Outlook, Excel, MS Office, and Microsoft Teams.
You don't need financial services experience; you'll be fully trained. What's important is that you want to get things right for our members and leave them smiling. And we're not just looking for your experience and skills.
We're also interested in who you are as a person. Why? Because we want our employees to reflect the diversity of our members and thrive in an inclusive environment.

**We need you to**:

- Be comfortable using a desktop/laptop computer.- Have access to a secure and reliable internet connection- Enjoy working within a fast-paced environment- Show excellent attention to detail and accuracy- Provide excellent written and verbal communication skills internally and externally- Deliver excellent customer service- Work within SLAs to meet targets and deadlines

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