Customer Support Administrator

4 weeks ago


Swindon, United Kingdom 911 Staffing Ltd Full time

We are looking for a Customer Support Administrator to support a busy Sales Team. You will be responsible for ensuring each Customer receives a seamless experience, whilst protecting the company's reputation and legislative obligations.

**What's in it for me**:

- Salary up to £25K pa, depending on experience
- Full time, permanent role
- Monday to Friday - No weekends
- Great Employee package including staff discounts, health & wellbeing programme, private medical insurance, life insurance, pension, company events, enhanced maternity / paternity leave, non-contractual bonus and opportunities for career progression

**Duties & Responsibilities for the Customer Support Administrator role**:

- Ensure Quality Assurance standards are met and paperwork / costings are accurate for each sale, highlighting any issues as they arise
- Issue customer documentation and tickets in a timely manner
- Mange any internal / external queries, escalating where necessary

**Experience / Skills required for the Customer Support Administrator role**:

- Excellent attention to detail
- Ability to learn & retain information
- Highly organised, with the ability to manage and prioritise your workload
- Excellent communicator and team player
- Positive, motivated & enthusiastic attitude

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Employee discount
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Work Location: In person

Reference ID: CSA/EG



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