Customer Services
6 days ago
Customer Services - French speaker
My client based in Chester requires a French speaking Customer Services Associate to join on a 6 months contract paying £15/hour. This role will be hybrid working - 50% based in the office in Chester and 50% from home/remotely.
- Understand policies around order management and customer inquiries processes, and execute in compliance with Global distribution Practices (GDP).
- Receive orders and enter them in SAP system after performing validations on order following defined business rules
- Inform customers in case of quality issues related to product, recalls, or put on hold situations
- Handle backorders and returns for customers: entering into system, obtaining approvals where necessary, informing customer of decisions, and clearing logs
- Monitor all open orders until completion and address exceptions
- Archive order and delivery documents
- Route inquiries to related departments (within Capability Centre or in markets)
- Handle customer routine complaints and disputes; resolve disputes; route disputes to the proper channels
- Determine root causes and inform customers of outcomes
- Receive and resolve internal ad-hoc inquiries
- Liaise to in-markets teams to understand order requirements for new product launches and special orders (e.g. clinical trials, free goods)
- Support internal and external audits
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Customer Service Specialist
3 weeks ago
Chester, United Kingdom Charterhouse Recruitment Services Full time**CUSTOMER SERVICE SPECIALIST (FINANCIAL SERVICES)** We are delighted to again be working with our client based in Chester who are looking to expand their team a Customer Service Specialist. Our client is a unique and growing business within the financial services sector, and they have ambitious growth plansfor 2023 so the successful person will be given...
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Customer Service Specialist
6 days ago
Chester, United Kingdom Charterhouse Recruitment Services Full time**CUSTOMER SERVICE SPECIALIST (FINANCIAL SERVICES)** We are delighted to working with our client based in Chester who are expanding their Savings team with a Customer Service Specialist. Our client is a unique and growing business within the financial services sector, who pride themselves on being a customer-focussed business who champion the financial...
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Customer Service Specialist
1 month ago
Chester, United Kingdom Charterhouse Recruitment Services Full time**SAVINGS CUSTOMER SERVICE SPECIALIST** We are delighted to working with our client based in Chester who are expanding their Savings team with a Customer Service Specialist. Our client is a unique and growing business within the financial services sector, who pride themselves on being a customer-focussed business who champion the financial health of their...
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Customer Service
2 weeks ago
Chester, United Kingdom Proximo Full timeAs an award-winning company, here at **Proximo **we place our Customers and People at the heart of everything we do! We are passionate about our values and are looking for like-minded people who share the same energy and commitment to provide an outstanding customer service. We currently are seeking a great **Customer Service Advisor **to join our...
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Customer Services
4 weeks ago
Chester, United Kingdom Gibbs Hybrid Full timeCustomer Services - Dutch speaker My client based in Chester requires a Dutch speaking Customer Services Associate to join on a 6 months contract paying £15/hour. This role will be hybrid working - 50% based in the office in Chester and 50% from home/remotely. - Understand policies around order management and customer inquiries processes, and execute in...
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Customer Service
4 weeks ago
Chester, United Kingdom Deva Designs Ltd Full time**Responsibilities**: - Daily duties includes putting all orders on to our TAS system. - Invoicing orders as they are dispatched - Maintain customer records and update customer information as needed. - Answer customer inquiries and provide accurate information. - Maintain a professional attitude when dealing with customers. - Telephoning out to customers...
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Customer Service Specialist
5 days ago
Chester, United Kingdom ShortList Full time**Customer Service Specialist** **£25,000** **Chester Shortlist Recruitment are looking for a Customer Service Specialist to join a dynamic financial services business. You will be responsible for: - Continuously expand your knowledge about the range of savings products and services to address inquiries effectively. - Maintain the accuracy and currency...
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Customer Services Advisor
5 days ago
Chester, United Kingdom Nuffield Health Full timeHEAD OFFICE Customer Services Advisor Customer Services Advisor Chester | Customer Services | Permanent | Full Time Salary £19,617.00 per annum Our Sales & Services department currently have an internal opportunity for a Customer Services Advisor. Continue your journey with us whilst we’ll support you to be your best. The Grosvenor Hospital has...
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Customer Service Specialist
4 weeks ago
Chester, United Kingdom Page Personnel Secretarial & Business Support Full timeThis position is for a dedicated Customer Service Supervisor in the FMCG industry, based in Chester. The successful candidate will be responsible for leading a team in providing exceptional customer service and building strong client relationships. Client Details Our client is a renowned entity in the FMCG industry with a global workforce of over 1000...
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Customer Service Representative
3 weeks ago
Chester, United Kingdom 3R Consulting Full time**Customer Service Representative** **Salary**:£25,000 **Hours of Work**:09:00 - 17:30, Monday - Friday **Benefits**:Social Events, Share Options, and Mental Health Support and many more My Chester based client is looking for a Customer Service Representative to join their dedicated, growing and customer focused company that strive to champion the...
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Customer Service Representative
1 week ago
Chester, United Kingdom 3R Consulting Full time**Customer Service Representative** **Salary**:£25,000 **Hours of Work**:09:00 - 17:30, Monday - Friday **Benefits**:Social Events, Share Options, and Mental Health Support and many more My Chester based client is looking for a Customer Service Representative to join their dedicated, growing and customer focused company that strive to champion the...
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Customer Service Advisor
1 week ago
Chester, United Kingdom Page Personnel Full timeImmediate start - Join a fast growing business that is expanding their customer service team **About Our Client**: Page Personnel are currently recruiting for a growing financial services company. This is an excellent opportunity for someone who has previous experience in customer service or is looking to get their foot in the door of a financial services...
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Customer Service Assistant
2 weeks ago
Chester, United Kingdom First Gen Enterprise Full timeWelcome to the exciting world of customer service! As a customer service assistant, you will be at the forefront of delivering exceptional service to customers. Your role is vital in ensuring customer satisfaction and loyalty by providing timely, accurate, and friendly assistance. You will be responsible for handling customer inquiries, resolving issues,...
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Customer Service Specialist
6 days ago
Chester, United Kingdom Adecco Full timeWe are currently seeking a dynamic and customer-focused individual to join our client's team as a Customer Service Representative. This is a fantastic opportunity to work in the finance industry and make a positive impact by supporting our client's existing and prospective savers. As a Customer Service Representative, you will be responsible for...
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Customer Service Administrator
7 days ago
Chester, United Kingdom Travail Employment Group Ltd Full timeCustomer Service Administrator£23,795 - £25,000 per annum (depending on skills and abilities) Commutable from Chester (Eccleston, Farndon,Tattenhall) and Wrexham Rossett) **Additional benefits**: - Friendly team. - Rural beautiful office space. - Full training provided. **The Role**: Our client is a well-established company who provide a fast and...
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Customer Service Advisor
2 months ago
Chester, United Kingdom Integra Full timeCustomer care: - Analyse customer inquiries and provide appropriate solutions or responses - Assist customers with financial services inquiries and transactions - Utilise CRM systems to document customer interactions and update customer information - Collaborate with team members to resolve complex customer issues - Provide exceptional customer service by...
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Customer Service Specialist
4 weeks ago
Chester, United Kingdom Searchability Full timeCustomer Service Specialist Exceptional opportunity to shape the future of savings solutions as a Customer Service Specialist in the dynamic world of FinTechBasic salary £25k-£30k DOE + attractive benefits package including generous holiday allowance, pension and moreChester - office based rolePrevious experience in customer service, preferably within...
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Customer Service Specialist
8 hours ago
Chester, United Kingdom Searchability Full timeCustomer Service Specialist Exceptional opportunity to shape the future of savings solutions as a Customer Service Specialist in the dynamic world of FinTechBasic salary £25k-£30k DOE + attractive benefits package including generous holiday allowance, pension and moreChester - office based rolePrevious experience in customer service, preferably within...
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Customer Service Representative
2 weeks ago
Chester, United Kingdom Adecco Full timeWe are currently seeking a dynamic and customer-focused individual to join our client's team as a Customer Service Representative. This is a fantastic opportunity to work in the finance industry and make a positive impact by supporting our client's existing and prospective savers.As a Customer Service Representative, you will be responsible for delivering...
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Customer Service Representative
4 weeks ago
Chester, United Kingdom Adecco Full timeWe are currently seeking a dynamic and customer-focused individual to join our client's team as a Customer Service Representative. This is a fantastic opportunity to work in the finance industry and make a positive impact by supporting our client's existing and prospective savers. As a Customer Service Representative, you will be responsible for...