Income & Assessment Assistant
2 weeks ago
**Full Time 37 hours per week**
We are recruiting for two Income & Assessment Assistants to work in Client Financial Services (previously Charging for Care).
Client Financial Services sits within Finance & Public Value, supporting Adult Social Care. The service provides Financial Assessment, Income Collection, Debt Management and Strategy and Engagement functions to Devon County Council, providing benefit awareness support to clients and generating income from chargeable social care totally £60+ million.
We currently have opportunities within our Financial Assessments Team.
In this role the postholder is responsible for completing financial assessment and benefit entitlement checks for the clients of the Adult Social Care directorate (including mental health) in accordance with both national legislation and local government charging policies. The postholder will be required to carry out assessments using Microsoft TEAMS appointments or via the telephone in the first instance.
We offer 26 days annual leave per year (rising with length of service) plus Bank Holidays effective from 1 April 2023, flexible hours and hybrid working (a balance of home & office working) and opportunities to develop career paths including training and development. We also offer a generous defined benefit pension.
**Applicants should be keen and enthusiastic, with good communications skills and committed to providing excellent service to the people of Devon**.
This is an exciting time to join Client Financial Services as we invest in the service to implement new ways of working, including digital technologies to meet the increasing and changing demands.
Interview Date: 16th or 17th May
Please be aware that interviews will be conducted remotely using teleconferencing facilities (Microsoft TEAMS)
- Happy to Talk Flexible Working-The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
- For more information about Working for Devon please visit our Working for Devon page.
- This role requires a DBS disclosure.
**Salary**: £22,777.00-£24,496.00 per year
**Benefits**:
- Company pension
Work Location: In person
Reference ID: REQ004773
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