Customer Service Advisor
3 months ago
At PMT, we sell the world's biggest musical instrument and equipment brands, and if you’re passionate about music gear, we’re looking for a new Customer Service Advisor to join the team at the PMT offices in Liverpool.
To be a successful Customer Service Advisor at PMT you'll:
- Be customer-focused, with a passion to provide the best customer service possible
- Be proactive and organised to help drive sales
- Put the customer at the heart of all your decisions
- Work well in a high-pressured, fast-paced office environment
- Have good numeracy and literacy skills
- Be comfortable using IT Systems including Microsoft Office, Gmail, etc.
- Have previous experience in playing musical instruments or have higher education to a College or University level in a related field.
- Obtain excellent product knowledge of musical instruments
- Be within travelling distance to our Liverpool (Speke) office
**About PMT Online**
Established in 1991, we take pride in our 16 award-winning music stores across the UK. It’s an exciting time to join the team and we need talented people onboard. If you are ambitious and would like a career where you can expect to be rewarded for hard work, please get in touch
**Other Information**:
Salary will be discussed during interview
Availability for an immediate start is required
Working days will be on rotation: Monday to Saturday 8:00am to 6pm and Sunday 11:00am to 5pm
Play Music Today are an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
**Job Types**: Full-time, permanent
COVID-19 considerations:
Social distancing measures are in place throughout our warehouse to keep our employees as safe as possible. Hand sanitiser stations are also present throughout the building.
**Job Types**: Full-time, Permanent
**Benefits**:
- Employee discount
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Liverpool, L24 9PB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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