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Pals & Complaints Administrative Assistant

2 months ago

Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full time

At Mid and South Essex NHS Foundation Trust, the PALS & Complaints Team provides an accessible and responsive service for patients, relatives and members of the public who have concerns about the care and treatment they or their families are receiving.

In this post, you will be providing essential administrative support to a team that aims to resolve concerns quickly and efficiently and uses the feedback obtained to influence and improve the patient experience across the Trust.

Although this role is based at the Basildon Hospital site, there may be occasions where the post holder could be expected to support the Complaints or PALS Teams at Southend Hospital or Broomfield Hospital.

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