Office Services Assistant

6 months ago


Croydon, United Kingdom Superdrug Full time

**Why Superdrug?**

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people - they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

**Here's the exciting bit a day includes**

We are looking for a Junior Concierge Assistant to join our busy team.***

**You will be responsible for**:

- Lifting boxes and loading them onto trolleys
- Delivering packages to different departments or locations within the office
- Booking in packages using a scanner and updating the system
- Ensuring the reception area is tidy and organized

**To be successful in this role, you should have**:

- A logical and organised approach to your work
- The ability to lift and move items safely and efficiently
- Basic use of Outlook/Teams/Excel (training available)
- Good time keeping and flexibility to work different shifts

**Person Specification**

Customer focused
Good communication skills both verbal and written
Experience gained in an administrative and/or customer facing role
Basic to intermediate experience of MS Excel and Word
Ability to work within a close team
Flexible and adaptable
The ability to stay calm under pressure
Efficient and well organised***

**Responsibilities**:
Greeting visitors, notifying presence to the correct person
Showing all visitors through to the coffee/waiting area
Ensuring all visitors are offered a drink and any coats etc. are put away in the cloakrooms
Ensuring the coffee/waiting area is kept clean and tidy at all times
Booking Taxis for Visitors
Supporting the office manager with booking the Meeting Rooms
Maintaining the ‘visitor' book and security passes
Receipt of courier parcels
General administrative and clerical support as required
Maintain appointment diary either manually or electronically

**Here's what's in it for you**
- 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
- 2 staff discount codes for yourself and a family member or friend
- 30% discount on Superdrug Own Brand Products both in store and online
- Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
- Company pension matching and bonus
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Being part of more We are part of a group who work closely with Savers, The Perfume Shop and Three UK
- We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets
- Unrivalled Learning and Development programmes

Come and be part of something special.

**Hours**: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.



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