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Internal Sales

4 months ago

Westhill, United Kingdom Swagelok Scotland Full time

Due to expansion, we are looking for an Internal Sales Person to join the team to support the Oil and Gas/Chemical Refining Market.

Representing a Market Leader and Global Brand and working as a member of the Internal Sales Team, you will be the point of contact for all technical enquiries for both internal and external stakeholders.

Responsible for the maintenance and development of an account portfolio with the aim of increasing revenue growth and where appropriate promoting event activity with a view to graduating accounts to the Market Manager.

Training will be provided for this role however, experience within the Oil and Gas/Chemical Refining Market is preferred. This is a great opportunity for a driven individual with a technical interest to join a Company that supports professional development.

This role is based within our Head Office in Westhill, Aberdeen.

**Key Responsibilities**
- Management of account portfolio - (Plan, prioritise and execute sales activities towards agreed goals in line with company sales targets and objectives).
- Point of contact for all technical enquiries from external and internal stakeholders ensuring all technical queries are managed from inception to close out or escalate to the Market Manager
- Plan and manage the account portfolio in line with company strategic plans regarding focused products, solutions and market initiatives.
- Maintain and develop existing customers, and where applicable onboard new accounts, through appropriate propositions and ethical sales methods to optimise quality of service, business growth and customer satisfaction.
- Plan account coverage in the most effective and economical manner and report on these activities using all available tools and systems to ensure currency and accuracy of information.
- Provide interactive marketing and competitive information to members of the business development team.
- To liaise with company and customer departments with a view to creating appropriate and professional relationships and promoting excellence in communications.
- To undertake personal development with a professionalism and enthusiasm commensurate with the company’s philosophy.
- Participate in and actively pursue other activities as and when directed.
- Previous experience in Customer Service / Account Management is preferred
- Technical qualification or experience within a relevant technical background would be advantageous
- Excellent communication skills with the ability to establish a rapport with customers
- Strong organisational skills
- Self-starter with an ability to work independently as well as part of a team
- Proficient with Sales and Marketing systems and principles
- Knowledge of consultative selling approaches and techniques
- IT literate with Microsoft Package experience
- Sound presentation skills
- Ability to problem solve
- Capability to influence as required
- Self-motivated and persistent with a drive to succeed
- Strong attention to detail
- Ability to work under pressure and meet deadlines
- A positive attitude to all aspects of the role
- Ability to demonstrate self-awareness
- Actively seeks personal development
- Must demonstrate personal values that are aligned with Swagelok Company Values

**Salary**: From £30,000.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Free flu jabs
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: One location