Sales Operations Specialist

5 months ago

Westhill, United Kingdom Geoactive Ltd Full time

**Primary Function**

The successful applicant will also have the opportunity to work alongside the Global Sales Coordinator and will provide additional support as and when required.

Geoactive operate with a hybrid working model, where members of the Commercial Support Team are expected to work in Geoactive’s office premises for a minimum of 2 days per week. Office-based working may be required on a more frequent basis from time to time, for training and/or collaboration purposes and will be expected at the discretion of senior or line manager personnel

**Duties**
- **Sales Support**:

- Collaborate with the Global Sales Coordinator and sales team to support the submission of Tenders/RFQ requests and other related tasks.
- Reviewing of Purchase Orders and processing customer orders in salesforce.
- Monitoring of shared mailboxes and general enquires.
- Reviewing of data and information to ensure accuracy within Geoactives CRM.
- **Forecasting and Analytics**:

- Assist in the implementation and management of sales forecasting processes, providing accurate and timely insights to support decision-making.
- Analyze sales data to identify trends, opportunities, and potential areas for improvement.
- **Process Optimization**:

- Work closely with the Global Sales Coordinator to evaluate and enhance sales processes, identifying opportunities for efficiency improvements and automation.
- **Performance Measurement**:

- Contribute to the establishment of key performance indicators (KPIs) and metrics to measure the success of sales initiatives.
- Provide support in generating and presenting regular reports to leadership on sales performance and areas for improvement.
- **Cross-Functional Collaboration**:

- Collaborate with various departments, including finance, contracts, marketing, and customer success, to ensure a cohesive and collaborative approach to business goals.
- **Ad-Hoc duties**:

- Assist the Global Sales Coordinator with any ADHOC duties.

In addition to demonstrating capability to deliver the activities within the role description above.

**Preferred qualifications**

**Preferred Experience**
- Previous experience in sales operations or a related role is a plus.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in CRM systems particularly with Salesforce, sales analytics tools, and Microsoft Office Suite, PowerBi.
- Experience in handling tendering and procurement documentation preferred.
- Experience within the Software or Information Systems industries preferred, but not essential.
- General understanding of end-to-end business processes required.

**Skills**
- Excellent attention to detail, with basic document review skills essential.
- Strong Microsoft Office skills needed, demonstrating strengths particularly in Word, Excel and analysis tools.
- Knowledge of CRM tools and relevant database management essential, Salesforce experience preferred.
- Ability to prioritise and work to deadlines in the best interest of the business.
- Interpersonal capability to build strong working relationships with internal and external stakeholders.
- Good knowledge of English in business context.

**Behaviour**
- Flexible team player who cooperates well with others and acknowledges business prioritisation.
- Delivers in a consistent manner at all times and works across the business to ensure enquiries are handled seamlessly.
- Quick learner and willingness to take part in training activities
- Highly self-motivated with a proactive attitude.
- Desire to work in a fast-paced environment with the ability to work to deadlines.

**Job Types**: Full-time, Permanent

**Salary**: £35,000.00-£40,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Flexitime
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to Relocate:

- Westhill, AB32 6FG: Relocate before starting work (required)

Work Location: Hybrid remote in Westhill, AB32 6FG

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