Receptionist

4 months ago

Egham, United Kingdom Arora Management Services Limited Full time

**We treat our people like family and our guests like royalty**

We have an exciting opportunity for a **Receptionist** dedicated in turning moments into memories for our guests.

First impressions are everything. Providing engaging, sincere, personalised service is one of the ways our **Receptionists** are turning moments into memories for our guests at Fairmont Windsor Park. As a **Receptionist**, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

**What we are looking for**:

- Previous experience of 1 year in front of house in a 5-star hotel is preferred
- Excellent written and verbal communication, interpersonal and leadership skills
- Highly organized, results-oriented with the ability to be flexible and work well under pressure
- Fluency in English, secondary language preferred
- A passion for high quality guest service with attention to details and ability to multitask
- Proficient with Microsoft Office suite required and knowledge of Opera preferred but not necessary

**What do we offer**:

- A competitive salary
- Generous service charge
- Tastecard membership
- Enhanced holiday allowance after 5 years’ service
- Discounted hotel room rates across our hotels, for you and your friends and family
- Training and career opportunities
- Excellent employee facilities including dedicated restaurant
- A range of Accor Hotels Benefits
- Free meal on duty
- Discount on Merlin Attraction tickets

**Salary**: £24,960.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Shuttle service provided

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Work Location: In person

Reference ID: FWP - Receptionist - Assessment day

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