Hotel Receptionist
7 months ago
**£19,188.48 per annum, (£17,588.48 + £1,600 per annum guaranteed service charge payment paid quarterly)**
**The Place**
Great Fosters Hotel, the most recent addition to Alexander Hotels a private collection of 5 luxury hotels and spas of distinction just outside London.
A Grade 1 listed building in 50 acres of stunning gardens and parkland in Egham, Surrey.
5 AA Stars, 56 bedrooms spread across the Hotel and adjoining Cloisters and Coach House. A room or suite to meet every expectation. For dining the Award-Winning Tudor Pass with 3 Rosettes, as well as the Estate Grill which offers a delicious range of dining choices. A beautiful 14th century Tithe Barn is available for functions together with the Orangery, the Conservatory and a range of other meeting and private dining rooms.
**The Role**
A smart, friendly, well organised, guest service focused individual is sort to complete our professional Hotel Reception team. You must have a five-star smile and a warm and welcoming personality. You are key to our guest service experience throughout their stay.
From the time a guest enters the hotel and spa to the time they pay their bill and leave you will be an important part of the guest experience. Your actions will determine the guest satisfaction levels and the extent to which they get the most out of their stay. You will also be key in providing internal departments with information so that they to can perform to achieve excellence.
- 4 days, 32 hrs per week including weekend shifts
- A mixture of early shifts 7.00am to 3.30pm and late shifts 02.30pm to 11.00pm
- Welcoming arrival guests
- Guest check-in and rooming
- Enquiry handling - both in person and on the telephone
- Posting of charges and guest billing
- Taking bedroom reservations
- Producing daily Activity Report for all internal departments
- Upselling facilities and rooms
- Organising porter service where needed
- Balancing the shift and completing ‘end of day’ procedures
**Requirements**:
- Excellent standard of personal appearance
- Excellent communicator in person and on the telephone
- Warm and friendly disposition
- Genuine desire to serve our guest’s.
- Organised and good attention to detail
- Accurate data entry and computer work
**Job Types**: Full-time, Permanent
Pay: £19,188.48 per year
**Benefits**:
- Flexitime
Schedule:
- 8 hour shift
- Day shift
- Flexitime
- Holidays
- Monday to Friday
- Night shift
- Overtime
Supplemental pay types:
- Bonus scheme
- Commission pay
- Quarterly bonus
- Tips
Ability to commute/relocate:
- Egham: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
-
Hotel Receptionist
7 months ago
Egham, United Kingdom Arora Management Services Limited Full time**We treat our people like family and our guest like royalty!** Fairmont Windsor Park are looking for a **Receptionist** devoted into turning moments into memories for our guests. We have an exciting opportunity for a **Receptionist** dedicated in delivering amazing service all day every day. In partnership with Accor, the Arora Group is bringing the...
-
Hotel Receptionist
7 days ago
Egham, United Kingdom Great Fosters Hotel Full time**The Role** A smart, friendly, well-organized, guest service-focused individual is sort to complete our professional Hotel Reception team. You must have a five-star smile! and a warm and welcoming personality. You are key to our guest service experience throughout their stay. From the time a guest enters the hotel and spa to the time they pay their bill...
-
Night Receptionist
7 months ago
Egham, United Kingdom Great Fosters Hotel Full time**Night Hotel Receptionist** **32 hrs per week** **£18,388.48 per annum (£17,588.48 + £800 per annum guaranteed service charge payment)** - Additional end of year service charge bonus - 4 weeks holiday rising to 5 weeks with service - 8 Bank holidays - Free car parking - Employee uniform In addition, you will benefit from a range of company benefits...
-
Receptionist
7 months ago
Egham, United Kingdom Arora Management Services Limited Full time**We treat our people like family and our guests like royalty!** We have an exciting opportunity for a **Receptionist** dedicated in turning moments into memories for our guests. First impressions are everything. Providing engaging, sincere, personalised service is one of the ways our **Receptionists** are turning moments into memories for our guests at...
-
Concierge
7 months ago
Egham, United Kingdom Great Fosters Hotel Full time**CONCIERGE** **£23,000 per annum, (£22,000 + £1,000 per annum guaranteed service charge payment paid quarterly)** **The Place** Great Fosters Hotel, the most recent addition to Alexander Hotels a private collection of 5 luxury hotels and spas of distinction just outside London. A Grade 1 listed building in 50 acres of stunning gardens and parkland in...
-
Receptionist/administrator - Egham
4 days ago
Egham, United Kingdom Office Angels Full timeThis established and successful company, with a history of a settled, stable and contented workforce, are looking for a permanent Receptionist/Administrator. This opportunity has arisen due to the promotion of the existing Receptionist. The office environment is modern, and department teams across the business are friendly, caring and supportive. - First...
-
Spa Receptionist
6 days ago
Egham, United Kingdom Warner Leisure Hotels Full time**Role Type**: Permanent Role - Part time and Full Time hours available **Salary/Hours**: £20,321.60 based on 40 hours We have a fantastic opportunity for a receptionist to come and join our Spa team here at the Runnymede on Thames, as the first point of contact you’ll give a warm, friendly and professional welcome to all spa members and guests; provide...
-
Night Receptionist Porter
6 hours ago
Egham, United Kingdom Warner Leisure Hotels Full time**The Purpose of this Role**: As a Night Receptionist/ Porter, you will work with the Nights team to assist with all guest requests overnight. Your passion and personality along with your knowledge of the hotel and the local area will create a lasting memory for our guests. Salary - £21,840 per annum **Role Responsibilities**: To ensure that all guests are...
-
Spa Receptionist
7 months ago
Egham, United Kingdom Warner Leisure Hotels Full timeWe have a fantastic opportunity for a receptionist to come and join our Spa team here at the Runnymede on Thames. Based on 40 hours per week the salary for this role is from £20,800.00 to £22,152.00 depending on your age. What will I be doing? As the first point of contact you’ll give a warm, friendly and professional welcome to all spa members and...
-
Spa Receptionist
6 months ago
Egham, United Kingdom Warner Leisure Hotels Full timeWe have a fantastic opportunity for a receptionist to come and join our Spa team here at the Runnymede on Thames. Based on 40 hours per week the salary for this role is from £22,172.80 to £23,795.20 depending on your age. What will I be doing? As the first point of contact you’ll give a warm, friendly and professional welcome to all spa members and...