Customer Service Administrator

2 weeks ago


Lincoln, United Kingdom Praxair Surface Technologies Ltd. Full time

Praxair Surface Technologies Ltd.

**Customer Service Administrator - 12 month FTC**

Lincoln, United Kingdom | req10654

**What you will enjoy doing**
- In this administration role you will support the Production team with incoming and outgoing product paperwork, contract review and relevant certificates of conformance.
- You will administrate all elements of logistics and transport efficiently and according to system workflow standards and legal requirements
- You will operate and adhere to standard customer experience processes and key performance indicators such as adherence to service level agreements
- Participating in Praxair continuous improvement process according to Lean / Operational excellence principles will be required in this position
- Further, you will be responsible for building and sustaining positive working relationships internally and externally with our customers, ensuring working at and dealing with Praxair is a positive experience.
- This role is required to cover a maternity position on a 12 month fixed term contract basis

**What makes you great**
- You will have strong attention to detail & right first time every time, mindset. Completing your work with high level of diligence.
- You are a good communicator, moving between the dimensions of TALK (tell, ask, listen, suggest).
- Ideally you will have previous experience in customer service focused administration role

**Why you will love working with us**

Culturally the organisation is HSEQ orientated, with a compliant ethos, there is no compromise in the quality of work or its safe practices. We continually work together to ensure that our employees and our customers remain safe. We pride ourselves on being hard-working, tenacious and results-driven people who are committed to safety, quality, Inclusion and self-improvement.

Praxair Surface Technologies Ltd acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.

**What we offer you**

Whether you are looking for a career change or looking for a place to grow, PST Ltd. has a wealth of opportunities. You will quickly feel right at home here. We are a close team that has a local community feel while receiving the benefits associated with a global organisation. You must be confident in being autonomous, making decisions which fit the wider business goals and shaping your own input and value to the business. Helping you to balance work with your life is important to PST Ltd., we have high expectations but understand you have other needs also.

We provide a comprehensive benefits programme that supports employees and their families. We offer flexible hours and a generous 28 day holiday schedule + bank holidays. Other benefits include competitive salaries, private health insurance, dental insurance, pension plan, life assurance, and more.

Salary range: £21,000 - £25,000

**Have we inspired you? Let´s talk about it



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