Motor Claims Customer Service Administrator

3 weeks ago


Lincoln, United Kingdom Optima Claims Ltd Full time

Optima Claims specialises in working with commercial insurance brokers and insurance companies to help business road users get back on the road following road traffic collisions.

Our employees are our most valuable asset, we ensure that they are fully prepared and supported in doing their roles to the best standard possible, with our comprehensive induction as well as ongoing mentoring and training.

Our core values are:

- To value - our clients, our colleagues and our business objectives.
- To take responsibility - for our actions and the outcomes by taking ownership of the larger business decisions down to individual daily tasks
- To be professional - by having the knowledge and skills necessary to complete our job, in a manner that is considerate and respectful of others.

If you feel that you share our values, we look forward to hearing from you.

Your main responsibilities will include:

- Speaking to customers and their representatives, and directing their enquiry or assisting where possible.
- Liaising with our suppliers and insurance companies
- Providing support to the Claims Handlers
- Data entry
- Have excellent customer service skills.
- Be strong, friendly, communicators.
- Be able to multitask.
- Thrive in a fast paced office environment.
- Have good working knowledge of Microsoft Word, Excel & Outlook
- May have ambition to progress to become a handler at some stage, although this is not essential.

Experience within a previous administration and customer service role would be advantageous.

**Salary**: £20,500.00-£24,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Application question(s):

- Do you have a good working knowledge of Microsoft Word, Excel and Outlook?
- Do you have customer service and telephone experience?

Work Location: In person



  • Lincoln, United Kingdom Optima Claims Ltd Full time

    Optima Claims specialises in working with commercial insurance brokers and insurance companies to help business road users get back on the road following road traffic collisions. Main responsibilities include: - Acting as first line of support to our clients following road traffic incidents - Speaking to customers and their representatives - Liaising with...


  • Lincoln, United Kingdom Select Full time

    Are you ready to take the helm in the dynamic world of claims management?  As a Senior Motor Claims Handler, you’ll be at the forefront of ensuring smooth and efficient resolution for our clients.  We’re seeking individuals who not only possess the necessary expertise in claims management but also exhibit a dedication to putting the customer first.Your...


  • Lincoln, United Kingdom Select Appointments Full time

    Are you ready to take the helm in the dynamic world of claims management?  As a Senior Motor Claims Handler, you’ll be at the forefront of ensuring smooth and efficient resolution for our clients.  We’re seeking individuals who not only possess the necessary expertise in claims management but also exhibit a dedication to putting the customer...


  • Lincoln, United Kingdom S&P Garages Ltd Full time

    S&P Garages is currently recruiting for an Invoice and Claims Administrator to join our Mercedes-Benz Truck & Van Lincoln dealership. We pride ourselves on the customer service that our team can provide. Our customers are among some of the biggest names in the UK, we are absolutely devoted to aiding these companies to deliver their day-to-day operations...

  • Claims Advisor

    5 days ago


    Lincoln, United Kingdom WARRANTY ADMINISTRATION SERVICES LIMITED Full time

    **Are you working long hours in the service department of a motor dealership? Would you like to stop working weekends? Are you working on the tools in a cold and drafty workshop? Would like to use your experience in a warm and comfortable office instead?** If you are tempted to answer yes to any or all of these questions, this opportunity could be for you...


  • Lincoln, United Kingdom Halfords Full time

    With access to industry-leading, recognised training linked to your skills and experience you’ll be given every opportunity to progress your career. You’ll be responsible for: - Finding the right solution to suit the customer’s needs - Quoting and booking services - Giving clear explanations and advice - Building lasting customer relationships by...


  • Lincoln, United Kingdom National Tyres and Autocare Full time

    Job no: 542828 Work type: Full time Site: Lincoln Categories: Autocentre Colleagues **Location**: Lincolnshire **Salary**: £23,841 per year Business Area: National Tyres and Autocare With access to industry-leading, recognised training linked to your skills and experience you’ll be given every opportunity to progress your career. You’ll be...


  • Lincoln, United Kingdom Positive Recruitment Consultants Ltd Full time

    Our client is looking to recruit an additional **Insurance Claims Administrator** to join their small friendly insurance team based in Lincoln. **Key Responsibilities** - Establish close working relationships, with clients and Insurers - Ability to learn new processes quickly and be able to replicate as required - Assist with customer queries in relation to...

  • Motor Mechanic

    1 month ago


    Lincoln, United Kingdom Protego Warranties Ltd Full time

    This role would suit an ex Mechanic who doesn't want ot can't work in a physical enviroment but still has a keen interest in Motor Trade. You will be taking calls form drivers with potential problems with their vehicles and supporting them through to completion of claim. Your technical knowledge will support judgements made in whether claims are covered or...


  • Lincoln, United Kingdom Gelder Full time

    Insurance, Repair and Renovation Claims Administrator **Hours: 8 hours per day between 8am-5pm** **Wage: Dependant on Experience** Working from our Head Office, Sturton by Stow, Lincoln in our busy Insurance Repair and Renovation department you will be part of a highly motivated team of individuals providing a first class service to our new and existing...

  • Fleet Administrator

    1 month ago


    Lincoln, United Kingdom Read Motor Group Full time

    Due to continued growth we a have a fantastic vacancy for a Fleet Administrator to join our busy fleet department. Working within a centralised administration team and reporting to the Group Sales Administrator and Group Fleet Manager, your key responsibilities will include; - Maintaining vehicle stock records in an accurate and timely manner - Invoicing...


  • Lincoln, United Kingdom Halfords Full time

    Age 22+ £10.20 per hour + performance related bonus - Age 21 £9.60 per hour + performance related bonus - Under 21 £8.20 per hour + performance related bonus This position is based at our Lincoln Tritton Road store. Core hours are 12 per week plus overtime. Love all things motoring and cycling? Great with customers? Your knack with customers and...

  • Claims Handler

    1 month ago


    Lincoln, United Kingdom HomeLet Full time

    **Job Role** To work as part of our claims team assessing Rent Guarantee claims on behalf of our Letting Agents and Private Landlords We are looking for someone who loves to provide amazing customer service and build lasting rapport. You will have excellent attention to detail and be able to manage your own workload prioritising time sensitive tasks whilst...


  • Lincoln, United Kingdom Ambitions Personnel Full time

    Are you looking for a role which will utilise your skills in both administration and also customer service? Do you want to work in a friendly open office with people that you would call friends? All within walking distance of Lincoln city centre. Dealing with the general public via the telephone you will assist with any issues that your clients may have....


  • Lincoln, United Kingdom Jacksons Workwear Rental Full time

    **The company** Jacksons Workwear Rental are a leading workwear rental company based in the thriving City of Lincoln. Having been established for 230 years, this family-owned and run business have a loyal customer base and an excellent reputation in the market place. **Role overview** You will be a crucial member of the Customer Service team working...


  • Lincoln, United Kingdom Spericle Limited Full time

    We are currently recruiting for the position of an Office Administrator/ Customer Service Assistant. **The role** - Be confident in various responsibilities such as data inputting, customer handling, using in house softwares, telephone duties and working alongside our friendly team. - Provide administrative support to other departments - Deliver high levels...

  • Claims Handler

    16 hours ago


    Lincoln, United Kingdom The Ardonagh Group Full time

    **Claims Handler - Lincoln - ARDEV868204** Are you someone who thrives in the Insurance Industry? We’re on the hunt for a talented Claims Handler who uses their knowledge and experience of the Insurance Industry to build strong and trusted client and customer relationships. Is a successful career within a growing business full of opportunity, where you...


  • Lincoln, United Kingdom Vertu Motors Full time

    **Vertu Motors Volkswagen Lincoln** Do you want to earn a basic salary of £18,000 per year with this increasing to £23,500 plus bonus after successful completion of your apprenticeship? If the answer is Yes, then we are currently searching for people who are either looking to retrain with a company who will invest in their development or, for someone...


  • Lincoln, United Kingdom Spericle Limited Full time

    _**Are you looking for a new career in 2023?**_ Properties on the Market are currently recruiting for the position of an Office Administrator. This role will entail various responsibilities such as data inputting, customer handling, using in house software's, telephone duties and working along side our friendly team. **What we are looking for**: -...

  • Service Advisor

    14 hours ago


    Lincoln, United Kingdom Listers Full time

    Job Introduction                  We are recruiting for a Service Advisor to join our Lexus Dealership in Lincoln. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.Excellent basic salary of up to £29,000 plus benefits with a bonus OTE of £36,000.You will be well versed in delivering high...