Executive Assistant
6 months ago
Requisition ID
- 15010
- Country- United Kingdom- Location type- Hybrid- State / Province- Greater London- City- London- About Us**Korn Ferry** is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.
Our 10,000 colleagues serve clients in more than _50 countries_. We offer five core solutions:
- ** Organizational Strategy**:
- ** Assessment and Succession**:
- ** Talent Acquisition**:
- ** Leadership Development**:
- ** Total Rewards**
- Job descriptionIn your role as an Executive Assistant at Korn Ferry, you will provide administrative support to managers and colleagues, at varied levels. As EA, you will be responsible for coordinating calendars, travel schedules, on-site services and preparing expense reports. As a central point of contact, you will provide high quality customer service to both internal and external clients and visitors.
**Primary Responsibilities**
Office Support
- Act as a central point of contact for administrative enquiries
- Coordinate travel schedules, both domestic and international for consultants, preparing a detailed itinerary prior to departure
- Assist with other administrative / operational duties such as file maintenance, photocopying, scanning, mailings, trouble shooting and meeting planning.
- Update the distribution list and coordinate regular mailings.
- Flag related issues with manager
- Support other colleagues when possible and needed (i.e., providing coverage for other administrative assistants) providing timely answers to requests.
**Meeting Support**
- Maintain calendars including internal meetings, conference calls involving multiple time zones, setting virtual meetings, and client meetings, ensuring IT equipment is set up and coordinate materials, supplies and catering as required.
- Support on site activities related to employee orientation.
**Business Support**
- Collaborate with consultants and accounting to open projects and follow up on receivables as needed.
- Prepare and submit regular and accurate expense reports and reconcile statements.
- Code and submit invoices, prepare check requests.
- Prepare/save regular timesheets, showing utilization time allocated to engagements.
- Use utmost discretion and professionalism when working with confidential information.
- Update business development database as instructed.
- Compile, prepare, edit, and format various reports, presentations and business documents, and analyses data and information from identified sources within prescribed guidelines and procedures.
**EDUCATION, EXPERIENCE, & OTHER QUALIFICATIONS**
- Ideally educated to degree level or have equivalent qualifications / or demonstrable work experience in the EA/administration field.
- Excellent PowerPoint skills with high proficiency in the Microsoft Office suite (Outlook, Word, and Excel)
- Relevant experience of supporting leaders and senior professionals within a Professional Services environment
- Working knowledge of HCM / SAP / Salesforce
- Office machines skills required for printers/photocopiers, binding machines, mailing equipment, etc.
- Strong computer and Internet research skills related to administrative work.
- Client management/service experience preferred.
- Demonstrated history of sound judgment and professionalism with the ability to collaborate with leaders. High degree of interpersonal and professional savvy across varying levels of internal management, staff, clients, and associates, with the ability to manage expectations.
- Ability to plan complex international travel to a highly detailed level.
- Ability to maintain confidentiality and discretion in dealing with sensitive matters.
- Strong analytical skills and ability to translate to operational processes.
- Must be able to work independently with little supervision but able to take direction from management, be detail oriented, be proactive, at times flexible in terms of hours/responsibilities and able to organize and prioritize multiple deadlines.
- Excellent written and verbal communication skills; customer service focused with excellent phone etiquette.
- Able to make timely decisions and drive to action.
- Excellent organizational capabilities with a high degree of prioritization
- Basic project management and coordination skills preferred.
COMPETENCIES
**Customer focus**: Building strong customer relationships and delivering customer-centric solutions.
**Drives results**: Consistently achieving results, even under tough circumstances.
**Collaborates**: Building partnerships and working collaboratively with others to meet shared objectives
**Being resilient**:Rebounding from setbacks and adversity when facing difficult situations.
**Manages Complexity**: Making sense of
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