Customer Service Apprenticeship
2 weeks ago
This is a fantastic opportunity to develop a career with a large retail business specialising in flooring. The company is keen to recruit a new apprentice to join their busy branch in Nuneaton. This is a varied role which will lead to a long term permanent position, with career development available too. You'll be undertaking work based learning.
**As an apprentice, your duties will include**:
- Work together with your store team to impress customers at every turn.
- Provide top notch customer service, helping customers with pre-sales queries and order completions, as well as post-sales questions and (very rarely) escalating the odd complaint.
- Support your team with promotional changes and store housekeeping, and report into one of our fab Store Managers (a master of all things flooring)
- Always be on the lookout for new ways to improve the store, service, and better serve the customers.
**Working hours: Monday - Sunday (Rota Basis)** - 40 hours per week
**Salary**:£12,480** per year
**Requirements**:
- Customer Service Skills
- Organisation Skills
- Communication Skills
**Job Types**: Full-time, Apprenticeship
**Salary**: From £12,480.00 per year
Schedule:
- 8 hour shift
- Every weekend
- Holidays
- Weekend availability
Supplemental pay types:
- Performance bonus
- Yearly bonus
Application question(s):
- What are your GCSE results for Maths and English?
- Why would you like to complete an apprenticeship?
**Education**:
- GCSE or equivalent (preferred)
Licence/Certification:
- Full UK Driving License (preferred)
Work Location: In person
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