Credit Controller

**Company description**:
**Role**: Credit Controller

**Location**: Melton Mowbray - Dynamic Working

**Salary**: £21,600

**Contract**: 12 Month Fix Term Contract

**Working Hours**: Monday - Friday 09:00 - 17:00

Sound like the job for you? Keep reading

**This is the job**:
Solution bringers. Day makers. Extra milers. We are the AA. And we keep everyone’s show on the road. There for our members wherever and whenever they need us, we’re always ready for anything. That’s why, for over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers. As** Credit Controller,** you will be responsible for credit control of key accounts whilst also managing general accounts administration, ledger processing and assist in the preparation of month end processes

**What will I be doing?**:
**General accounts administration**
- Help monitor the accounts inbox

**Sales ledger and Credit control**
- Liaising with inhouse managers/team leaders to sort disputes/errors, includes assisting with adjustments and corrections via Unity when required
- Raising manual invoices and credit notes for corrections
- Allocating customer receipts and resolve remittance advice queries on part paid or over paid jobs
- Maintaining good customer relationship and dealing with queries
- Raise Refunds for customers
- Credit check customers / Service Centres
- Ensuring customers pay on time, chase overdue invoices, sending out monthly customer statements and weekly chasing of debt
- Raising weekly consolidated invoices
- Overseeing customer rebates, includes calculations, raising invoices and credit control
- Help maintain customer information, includes updating changes and set up new customer accounts, working alongside the Sales team, ensuring correct nominal accounts and reporting category
- Reporting to management on outstanding issues
- Highlighting any potential debtor problems
- Assisting with bi weekly credit control reports

**What do I need?**:
**Capability, Knowledge and Experience**:

- Strong interpersonal skills with an ability to work collectively as a team and challenge decisions to ensure the correct ones are being made
- Experience of working within **credit control** and ability to build relationships with customers to allow challenge and collaboration in order to manage the debt effectively

**Personal Characteristics**:

- Motivated and driven to carry out work to a high standard
- Good attention to detail
- Ability to prioritise work effectively
- Ability to challenge when required
- Proactive in suggesting improvements/changes
- Good communication skills within own team, wider team and externally

**Additional Information**:
Good conduct matters to us. Our teams are motivated by doing the right thing for both customers and colleagues, and in line with our values, we ask all our employees to act with honesty & integrity and respect for others at all times.

We hope to hear from you soon.

LI-Hybrid

LI-THEAA