Receptionist/patient Care Assistant

7 months ago


Preston, United Kingdom Veterinary Vision Bamber Bridge Full time

Veterinary Vision in Bamber Bridge are excited to announce they are hiring for a Patient Care Assistant with Receptionist duties. If you have a love for animal care and customer service this role is perfect for you

This role is a full time permanent role working 40h a week.

Veterinary Vision offers a dedicated ophthalmology referral service for cases referred throughout the UK, with four sites in Lancashire, Penrith, Sunderland and Glasgow. We are equipped with state-of-the-art operating facilities for all types of ocular surgery in a friendly, caring environment where the well-being of the patient is our top priority.

The role will involve assisting the clinical team during consultations, looking after hospitalised inpatients, maintaining a clean and hygienic environment at all times, and reception/administration duties.

You will ideally have experience working with animals in a veterinary surgery but this is not essential as training will be provided.

Administrative duties include:

- Ensuring all veterinary reports, referral letters and discharge instructions are typed, checked, distributed, and attached to patient records in a timely and efficient manner
- Processing insurance claims
- Providing administrative support to our vets, reception team and wider organisation.
- Booking of appointments and surgical procedures for our clients
- Assisting with general reception and admin duties as required
- Answering the telephone to assist clients with any enquiries or queries.

**Benefits**
- 5 weeks holiday plus bank holidays and Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:

- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme.


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