Customer Service Representative

1 month ago


London, United Kingdom Communications and Solutions Partners Group Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.

**Duties**:

- Answer incoming customer inquiries in person
- Provide accurate information about products, services, and promotions
- Up sell products or services to maximize sales opportunities
- Communicate effectively with customers to ensure their needs are met
- Analyse customer feedback to identify areas for improvement in our products or services
- Maintain a high level of phone etiquette and professionalism at all times

**Skills**:

- Excellent communication and interpersonal skills
- Strong problem-solving skills and the ability to think quickly on your feet
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

If you are a dedicated individual with a passion for providing exceptional customer service, we would love to hear from you.

**Salary**: From £23,944.44 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- London (preferred)

Work Location: In person

Application deadline: 14/03/2024



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