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Retail Administrator

2 months ago

Manchester, United Kingdom Millbrook Healthcare Group Ltd Full time

We are currently looking for Retail Administrator to join the team within our Failsworth retail store. As a healthcare equipment provider, Ross Care, part of the Millbrook Healthcare Group, work in partnership with the NHS to supply the necessary equipment and aids to support people in their day to day life. This is an exciting opportunity to lead the admin service at Ross Care Independent Living. You will have ambition to support the continuous development of specialist sales from the location and with a regional sales footprint.

**The Role**:

- The primary objective of this role is to provide administrative support to Specialist Clinical and Sales team members.
- You will be working in an engaging sector contributing to helping people with disabilities and health issues through the provision of specialist equipment. Y
- our day to day activities will include generating sales documentation such as quotes, serving customers and working with a team.
- The role will provide scope to develop specific knowledge of a growing sector in equipment provision within Health & Social Care environments as well to the general public.
- Management of detailed information, strong numeracy skills and use of advanced Microsoft Office skills will be essential.
- You will be based in Ross Care’s modern Independent Living Centre and Mobility Store, which has a remit to support the locality to access and try out assistive equipment and to fund itself through commercial sales.
- You will be line manged by the Store Manager and provide administrative support to the specialist sales teams. Whist having an admin focus, you shall also be customer facing in a role that delivers high job satisfaction through making a difference to people’s lives.

**What are we looking for?**
- Assist the Clinical and Sales teams with administrative support.
- Create, organise and issue accurate, detailed customer quotes.
- Place equipment stock orders, including items with detailed specifications.
- Under guidance, research supplier and product information.
- Liaise with manufacturers regarding product details, product modifications and additional information for quotes.
- Issue customer service reminders and communications.
- Produce a range of documentation that facilitate customer sales.
- Provide administrative support to a range of Independent Living Centre activities, including community groups, meetings and training events.
- Develop a working knowledge of assistive equipment.
- Work with the accounts department to raise invoices and request payments.
- Maintain and develop filing systems and compliant record keeping.
- Assist with the running of the store and serving customers.

**What can we offer you?**
- £14,3525 per annum
- Monday Wednesday Thursday - 09:00-17:30
- 23 days holiday (plus bank holidays) plus optional 5 days unpaid
- Company Pension Scheme
- Life Assurance
- A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets
- Training and development
- Regular supervision
- Opportunity to develop specialised knowledge
- Workplace support and training
- Staff discount
- Employee Assistance Programme

Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core company values ‘CARES’ remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.

Care and respect for our colleagues and service users

Accountable and proud

Ready to learn and grow

Enhance our service users’ lives

Socially responsible, ethical and transparent