Retail Sales Assistant

6 months ago


Manchester, United Kingdom The University of Manchester Full time

The Whitworth Shop is now recruiting for a Retail Assistant to help support in the running of the gallery shops (online and physical).

The Retail Team will interact with lots of different people from Manchester and beyond, hear their stories, and tell our own. You will be part of the friendly retail team in a gallery driven by a mission to work with communities to use art for positive social change, and actively address what matters most in people’s lives. You will support with retail and online management, with the Retail Team, support Volunteers, Work Placements, and support the Retail Manager with associated administrative tasks. You will participate in team training and development and ensure as part of the team, are able to deliver exceptional customer care. You will also have the opportunity to input your valuable opinion on new product development inspired by our collections.

Even if you have not worked within the cultural sector, if you have experience of customer or visitor facing team, you care deeply about people, our collections, and a passion for delivering excellent customer service, we want to hear from you.

This is a part-time operational role; therefore, it requires someone who is flexible to work any five days, Monday to Sunday, mornings, evenings, (operational hours, 8.30am to 9.30pm) bank holidays and university closure days. When operational needs require, you will help to support off campus pop-up shops and our gallery partner, The Manchester Museum shop.

**What you will get in return**:

- Fantastic market leading Pension scheme
- Excellent employee health and wellbeing services including an Employee Assistance Programme
- Exceptional starting annual leave entitlement, plus bank holidays
- Additional paid closure over the Christmas period
- Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working - you can find out more here

Hybrid working arrangements may be considered.

**Enquiries about the vacancy, shortlisting and interviews**:
Name: Robert Parkinson

**General enquiries**:
**Technical support**:
**Please see the link below for the Further Particulars document which contains the person specification criteria.



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