![Relate Birmingham](https://media.trabajo.org/img/noimg.jpg)
Service Administrator
1 month ago
**Service Administrator**
37.5 hours per week
May consider job share mornings/afternoons or a 30 hours post
Salary - £24,000
We are looking for a well organised and confident administrator to provide administrative support to the organisation and contribute to the day to day running of the main office and appointments team. To be responsible for the administration of Relate services and to carry out day to day financial duties in line with procedures.
As part of the admin team you will be supporting the day to day delivery of appointments, register clients, update on appointments, ensuring team targets are met and excellent customer service is achieved. To accurately setup, input and retrieve data, produce timely and accurate monthly and quarterly monitoring reports. Carry out day to day financial duties in line with procedures, to ensure the center and has adequate resources to run the day
- to-day and provides a welcoming and safe environment for clients and staff.
The successful applicant must have relevant experience of working to strict deadlines, be proficient in Excel & O365 have excellent people and communication skills and have the ability to work to support a busy team and to provide a client centred, confidential service and deal sensitively with the public
This full time post is based in our main office, near Five Ways in Birmingham. The working hours will be daytime Monday to Friday but due the nature of the work, some flexibility in working hours to include evenings and Saturdays will be needed to meet the requirements of the role. It will also involve working at other centres/locations from time to time to provide cover as part of the support team and attend relevant meetings.
**KEY TASKS & RESPONSIBILITIES**
**Service Administration**
- To administer Relate services, monitoring referrals and waiting times and regular liaison with clients, counsellors, managers and other staff to ensure effective delivery
- Proficient in Microsoft O365, Excel, word, outlook and in-house databases
- Actively monitor the appointment service, reporting on utilisation, waiting times and client payments
- Provide weekly and monthly statistics, activity reports and service delivery updates.
- be a central point of contact and communication for the counselling team
- Provide regular monitoring information for the Service Manager
- Carry out day to day financial duties in accordance with procedures including the recording WorldPay virtual banking
- To ensure confidentiality, good record keeping, data protection and financial procedures are adhered to
- Keep the Relate Birmingham website up to date regarding our services
- Ensure premises have adequate resources to run the day
- to-day work of the organisation. Provide a welcoming and safe environment for clients and staff including some light cleaning of the building
**How to Apply**
Submit a CV with a covering letter or call 0121 643 1638 if you have any queries.
**Interviews date to be confirmed**
**Job Types**: Full-time, Part-time, Permanent
**Salary**: From £24,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Administrative experience: 1 year (required)
Work Location: In person
Application deadline: 15/03/2024
-
Administrator and Scheduler
2 weeks ago
Birmingham, United Kingdom Service Care Full time**Service Care Solutions are currently recruiting for a Band 4 NHS Administrator & Scheduler on a ongoing temporary agency contact. This role will be based in the Birmingham area.***: **Hours** 37.5 hours per week (Monday - Friday) 9am - 5pm **Rate** £11.47 PAYE - Paid weekly via an umbrella company **Main Duties** **The duties will include**: - **To...
-
Financial and Digital Inclusion Administrator
2 weeks ago
Birmingham, United Kingdom Service Care Full time**Job title - **Financial and Digital Inclusion Administrator **Location -** Birmingham, B14 **Contract - **Temp Ongoing **Hours** - Full time (2 days a week office based) **The Role Summary** Our client a local housing association is looking for a Financial and Digital Inclusion Administrator to provide a range of administrative and support services to...
-
Business Administrator
2 months ago
Birmingham, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 357402**Salary**: - £25,752 - £27,116- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- HMPPS Band 3**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...
-
Financial and Digital Inclusion Administrator
2 months ago
Birmingham, United Kingdom Service Care Full time**Job title - **Financial and Digital Inclusion Administrator **Location -** Birmingham, B14 **Contract - **Temp Ongoing **Hours** - Full time (2 days a week office based) **The Role Summary** Our client a local housing association is looking for a Financial and Digital Inclusion Administrator to provide a range of administrative and support services to...
-
Administrator
3 months ago
Birmingham, United Kingdom BK Service Company Limited Full timeOverview: The purpose of the job is to provide a professional administrative services to the business based from the Birmingham Office **Main Responsibilities** - Operating a switchboard and taking calls - Creating new project/client information and invoices on our Finance System - Receiving visitors and clients into the office - Managing the meeting...
-
Service Administrator
7 days ago
Birmingham, United Kingdom Sprint Recruitment Full timeSERVICE ADMINISTRATOR Location of the Service Administrator / Fleet Administrator / Workshop Administrator / Vehicle Service Administrator / Aftersales Administrator / Automotive Administrator / Vehicle Administrator: Aston Birmingham Salary of the Service Administrator / Fleet Administrator / Workshop Administrator / Vehicle Service Administrator /...
-
Administrator/ Co-ordinator
2 weeks ago
Birmingham, United Kingdom Service Care Full time**Service Care Solutions are currently recruiting for a Band 3 administrator/ co-ordinator role to work within the NHS on a ongoing temporary agency contact. This role will be based in the Birmingham area***: **Hours** 37.5 hours per week (Monday - Friday) 9am - 5pm **Rate** 12.03 PAYE - Paid weekly through direct engagement Inclusive of Holiday and...
-
Brokerage Administrator
2 weeks ago
Birmingham, United Kingdom Service Care Full time**Service Care Solutions are currently recruiting for a Band 4 NHS Brokerage Administrator on a ongoing temporary agency contact. This role will be based in the Birmingham area.***: **Hours** 37.5 hours per week (Monday - Friday) 9am - 5pm **Rate** £11.47 PAYE - Paid weekly via an umbrella company **Main Duties** **The duties will include**: - **To...
-
Administration Team Leader
1 month ago
Birmingham, United Kingdom West Midlands Fire Service Full timeAdministration Team Leader Administrative 1B Publish date: 25 June 2024 Closing date: 19 July 2024 at 11.59pm **Salary**: £30,296 - £32,076 Hours: 37 hours Overview West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of over 2.9 million people. Our vision is...
-
Case Administrator
1 month ago
Birmingham, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 358783**Salary**: - £22,096 - £24,718- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...
-
Service Administrator
2 months ago
Birmingham, United Kingdom Blaze Recruitment Full timeWe work exclusively with a nationwide for a fire & security business who, due to expansion within the business, are recruiting an additional Service Administrator / Engineer Administrator to join their team.The responsibilities are; * To provide full administrative support to the Service Department. * To ensure that all non-routine attendance such as...
-
Service Administrator
2 months ago
Birmingham, United Kingdom Blaze Recruitment Full timeWe work exclusively with a nationwide for a fire & security business who, due to expansion within the business, are recruiting an additional Service Administrator / Engineer Administrator to join their team.The responsibilities are; * To provide full administrative support to the Service Department. * To ensure that all non-routine attendance such as...
-
Services Administrator
1 month ago
Birmingham, United Kingdom Acorns Children's Hospice Trust Full timeAcorns Childrens Hospice are now looking for a Supporter Services Administrator to work collaboratively with the Supporter Engagement team and wider organization, to provide administrative support to a high standard and in a timely manner as part of the Supporter Services team. **About the role** As a Supporter Services Administrator you’ll be working...
-
Birmingham, United Kingdom Insolvency Service Full time**Details**: **Reference number**: - 307502**Salary**: - £22,183- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- A2**Contract type**: - Permanent**Business area**: - Insolvency - Business Services Directorate**Type of role**: - Administration / Corporate Support - Operational...
-
Service Administrator
2 months ago
Birmingham, United Kingdom Emerging Futures Full time**Permanent, full-time post **37.5 hours per week **Location** Birmingham, Worcester and work from home opportunities **Salary** £24,839 - £26,687 Emerging Futures works across the country to support people affected by homelessness, addiction, and mental health challenges. Our greatest resource is our people, so we also offer generous annual leave,...
-
Health Protection Administrative Officer
4 weeks ago
Birmingham, United Kingdom UK Civil Service Full timeJob summaryWe are seeking a dynamic Administrative Officer to join our vibrant Health Protection Team in the West Midlands. This role offers the opportunity to work independently while being an integral part of a collaborative, multi-disciplinary team. You will play a crucial role in delivering a variety of administrative tasks, ensuring the smooth operation...
-
Customer Service Administrator
2 months ago
Birmingham, United Kingdom Hart Recruitment Full timeWe are recruiting 4 x Customer Service Administrators to join our client near Birmingham City Centre, which has easy public transport links. You will be working for an organisation that manages public transport travel across the West Midlands region. - You will be working 37.5 hours per week between the hours of 8.00 am to 6.00 pm on a shift rota basis,...
-
Customer Service Administrator
1 month ago
Birmingham, United Kingdom Digby Morgan Full timesummary - _ birmingham, west midlands_ - _ £14.00 - £14.18 per hour_ - _ temporary_- specialism - secretarial & admin- reference number - ZK1937 - job details Overview - Location: Birmingham, B4 - Job Type: Temporary - Hourly Rate: £14.18 - Job Title: Customer Service Administrator Purpose To provide high quality, efficient and effective administrative...
-
Service Administrator
4 weeks ago
Birmingham, United Kingdom Recruitment Solutions Full timeRecruitment Solutions are currently working with one of the nations leading Waste Management companies. Due to continued & massive growth, we are looking for a service administrator to join the busy team on a permanent basis. **Key Responsibilities**: - Contact customers if there has been a missed collection with reasons & confirm rescheduled day -...
-
Customer Service Administrator
2 months ago
Birmingham, United Kingdom Bell Cornwall Recruitment Full time**Customer Service Administrator** **SA/BCR/10707** **Birmingham** **£20,000-£25,000** *** Bell Cornwall Recruitment is pleased to be assisting a forward-thinking Energy company in its search for a personable and engaging Customer Service Administrator! The role will combine customer support with administrative tasks and will be a great opportunity...