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Administrator and Scheduler

2 months ago


Birmingham, United Kingdom Service Care Full time

**Service Care Solutions are currently recruiting for a Band 4 NHS Administrator & Scheduler on a ongoing temporary agency contact. This role will be based in the Birmingham area.***:
**Hours**
37.5 hours per week (Monday - Friday)
9am - 5pm

**Rate**
£11.47 PAYE - Paid weekly via an umbrella company

**Main Duties**
**The duties will include**:

- **To provide a full administration service to the CHC team. From initial referral, throughout the eligibility process and to support the requirements post panel administration**:

- **To log referrals in order of priority according to process and create accurate patient records on the electronic system**:

- **To input data on electronic system, to enable accuracy in reporting**:

- **To deliver an effective and competent level of administration and/or clerical support and consistently**:

- **deliver a "client-focused" service which promotes good customer service and effective working relationships.**:

- ** To arrange/schedule assessments and reviews for clinical colleagues, including contacting individuals, family members/representatives and other relevant professionals, as required**:

- **To rearrange assessment case management and reviews for all cancelled appointments.**:

- **Ensure assessors and case managers workload is on schedule**:

- **Booking patient assessment, case management and reviews and having direct contact with distressed and anxious patients and their relatives, treating them with tact and dignity always**:

- **Ensure the principles and duties of safeguarding are holistically, consistently and contentiously applied**:

- **Responsible for organising meetings for the department, minute taking, calendar management and planning any administrative work as required**:

- **Contribute to the maintenance of service standard around quality and KPIs**:

- ** Have a flexible/ adaptable approach to their work in order to meet various deadlines**:

- ** To liaise with families or representatives, ensuring they are kept fully informed and up to date throughout the CHC process**

**Benefit of Service Care Solutions**
- ** Excellent pay rates**:

- ** Exceptional referral bonuses**:

- ** Approved supplier to over 400 organizations nationwide**:

- ** Nationwide provider to over 40 different NHS trust & private **organisations**:

- ** Subsidised training/ FREE mandatory training**:

- ** Dedicated and experienced one-to-one consultant support**:

- ** DBS checks provided via online services free of charge**:
Full job spec on request