Senior Content Designer

5 months ago

Newcastle upon Tyne, United Kingdom Driver and Vehicle Standards Agency Full time

**Details**:
**Reference number**:

- 340471**Salary**:

- £32,603**Job grade**:

- Higher Executive Officer**Contract type**:

- Fixed term**Length of employment**:

- Up to 12 months**Business area**:

- DVSA - Corporate Affairs**Type of role**:

- Communications / Marketing
- Digital**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bristol, Newcastle-upon-Tyne, Nottingham, SwanseaAbout the job

**Job summary**:
Are you someone who is happy to communicate at all levels?

Do you enjoy analysing information?

Can you confidently share complex information with others?

If so, we'd love to hear from you

The successful Senior Content Designer will manage all of the content for DVSA’s flagship ‘Ready to Pass? campaign.

The campaign encourages learners to assess their test readiness with their instructor using bespoke campaign resources, to check if they are ready and encourages delaying their test if they are not. It also gives advice on how to make sure that their test goes ahead.

To find out more information about how the campaign you can read our behind the scenes blog posts that explain how the campaign was developed and channels it uses.

**Job description**:
They take complex language and processes and make them simple to understand. They help people to do what they need with government simply and quickly using the most appropriate content format available, based on research into GOV.UK user behaviour, analytics and feedback.

The post holder will work closely with other disciplines, including policy experts, user researchers, data analysts, campaign managers and others to meet user needs.

Responsibilities include, but are not limited to:

- Choose the most appropriate content format to publish content in.
- Make complex language and processes easy to understand.
- Work with content publishing systems to publish and update content.
- Use analytics, user feedback, and user research to evaluate and improve content.
- Build relationships with stakeholders to understand their goals and work with them to improve user journeys and content quality.
- Evaluate the strategy and policies to make sure business requirements are being met.

**Person specification**:
To succeed in this role, you have experience in meeting the needs of users across a variety of channels, including the web and digital services, bringing insight and expertise in how user needs have changed over time to ensure these are met by the business.

You have experience of creating and iterating content across multiple channels and being accountable for content decisions. You can provide content design guidance and expertise to colleagues and wider teams.

You have excellent written and spoken communication skills and can successfully proofread content. You have experience of digital content analytics and data interpretation skills. You are an excellent communicator and can confidently express yourself, in a clear and appropriate manner.

**Additional Information**

This role can be based in Bristol, Newcastle, Nottingham or Swansea, where your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model with the expectation that you will spend a minimum 60% on a DVSA site or on official business giving you greater flexibility about where and when you work. Visits to other DVSA sites or work locations count towards the 60%.

There will be occasional travel required with this role to other locations, including overnight stays.

This post is offered on a Fixed Term Appointment (FTA) basis to complete a finite piece of work.

If you're employed by a non-departmental public body (NDPB) by moving jobs this will involve a change of employer and you may break the statutory rules on continuity of employment.

**About Us**

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to:

- Make roads safer.
- Improve services for our customers.
- Make road transport greener and healthier.
- Harness the potential of technology and data.
- Grow and level up the economy.

We’re committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society.

To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Making Effective Decisions
- Communicating and Influenc

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