Head of Customer Services

Here at P&O Ferries we continue to grow and have a newly created Head of Freight Customer Services Sales which we are looking to recruit. This is a key position within P&O Freight business as we continue to create, strengthen, and grow our brand image. In this role as Head of Freight Customer Service you will be responsible for leading the teams and...

We Do Play _own & operate experiential leisure & hospitality brands across the globe._ **Job Overview** - Reporting into the National Operations manager, you will support the group portfolio of 3rd Party Customer experience nationally across multiple brands, leading & inspiring them to forge an environment where we “_**Create Unforgettable Experiences,...

**We are seeking a proactive and detail orientated Customer Service Advisor to join our team.** Evolution Funding is the largest motor finance broker in the UK. Since 2002, we have transformed from a traditional motor finance brokerage into a technology-led firm with systems and technology capabilities that are designed to put the customer first and help...

**Interim - Head of Services** **6-month FTC** **£56,400 - £62,600** **Homebased - with expensed travel to meeting required.** The interim Head of services will deliver a new, ambitious and diverse programme of services for children and young people across the UK. This is a new senior role in the services team and is a member of the services leadership...

Priory is the leading independent provider of mental healthcare and adult social care in the UK. We are looking to recruit an experienced and dynamic Head of Safeguarding and Named Professional for Adults. This established role within Priory works across our Healthcare and Adult Care Divisions and is focused on ensuring excellent practice at all levels of...

Are you looking for a role within an organisation where the work you do makes a real difference to people’s lives? Are you looking to develop your fundraising operations experience with a sector-leading team? If the answer is yes, then our Associate Head of Supporter Services role could be for you. The Supporter Services department at the NSPCC is a vital...

Essential Duties and Responsibilities: - Develop an understanding of customers' needs and take actions to ensure that such needs are met. - Ensure the team follows customer service processes; from order entry to the delivery of goods - Monitor the team for the achievement of the best results as per the KPI - Determine best solutions for the issues, if any,...

Permanent- Remote- Posted 4 hours ago**Hours: Monday-Friday 8am-4pm and 9am - 5pm** **The role responsibilities**: - Handling inbound calls from consumers and distributors - Resolving queries and keeping customers updated on the status of their enquiry - Processing inbound promotional claims accurately and efficiently - Making effective use of down time by...

**Do you thrive in a customer service environment? Are you ready to jump into a new role and make an impact?** Join Alamy as their CS Executive and really put your skills to the test. This role can be home based anywhere in the UK and does involve working shifts between 08:00-23:00. **What you can expect to be doing...** - Updating client records in CRM...

**Key responsibilities**: - Onboarding customers into internal systems and preparing them for tendering - Managing various tasks such as arranging COTs, dealing with objections, terminations, meter removals and installations, MOP and DCDA-related cases, and more - Getting acquainted with the operational platform and adhering to internal processes - Taking...

As a Customer Service Advisor you’ll be the first point of contact for one of our public services. Involving both inbound and outbound calls, the people you speak to will have a range of questions or concerns - and using a calm and considered approach you’ll provide important support and advice at a time of need, recording this in the relevant systems as...

We are seeking **experienced customer service advisors for our Prepayment Team to work from home**. You’ll be taking calls from customers, some of whom will be vulnerable, who have Gas and Electric prepayment meters and helping them with a range of queries. **You will ideally have worked in any of the areas below**: - Customer Service (Call Centre) -...

Location: Homebased **Salary**: £19,371 per annum Hours: Full-Time - 37.5 hours per week, Shifts: Fixed shifts across Monday - Friday between 9am - 8pm, Saturday between 9am-4:30pm Contract: Permanent Start date: Jan 2023 As a customer service advisor, your role will be all about helping people, providing great customer experience, and leaving a...

**Job description** **Remote Customer Service Advisor - Pensions** **Are you available to start on 20th February & ready to “invest” in your next role? earning a bonus of £1200 after 6months? Then we want to hear from you!** **What can you expect?** **What you will be rewarded with?** - We offer competitive salaries and comprehensive benefits. - We...

Everyday people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland. You will be part of Scotland’s leading charity providing support to people with chest, heart and stroke conditions to live life to the full again. CHSS provide a positive...

Are you a strategic thinker with a knack for building high-performing teams? Do you thrive in a fast-paced environment where every bid is a chance to win big? Then join Trustmarque as our Bid Team Manager and become the driving force behind our success! You will own the end-to-end bid process methodology across the Bid lifecycle including managing an...

Working part time, 25hrs per week. You will work between the hours of 5pm-11pm and working 1 in 3 weekends. _ **This role is working from home however training is site based and there is an expectation for occasional travel to the office when required.** At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and...

We are currently recruiting for a Compliance Coordinator to administer and monitor the Facilities Management System, along with managing, resolving, and escalating issues, ensuring adherence to the contract KPIs and SLAs. As the Compliance Coordinator you will assist the Business Support Manager and Head of Technical in driving continuous improvement across...

Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight...

**German / English Speaking Customer Service Specialist** **Bracknell** **£24,000 - £28,000** **Permanent** - Are you a fluent German speaker (to business level) - both written and spoken? - Do you have previous telephone-based customer service experience, gained within a commercial business? - Are you some who is able to remain calm and positive when...