Customer Service Executive
2 months ago
**Do you thrive in a customer service environment? Are you ready to jump into a new role and make an impact?**
Join Alamy as their CS Executive and really put your skills to the test.
This role can be home based anywhere in the UK and does involve working shifts between 08:00-23:00.
**What you can expect to be doing...**
- Updating client records in CRM and Salesforce.
- Working with our Contributors and Content Team to manage release enquiries.
- Supporting our customers with questions about pricing, downloading images, copyright, and image quality.
- Issuing credit notes, invoices, and raise credit limits.
- Dealing with any complaints and escalating where necessary.
- Providing training and mentoring to new members of the team.
**What skills you'll need...**
Confident and motivated when working with customers.
Highly organised.
Comfortable working in a team and independently.
Self-motivated.
**What experience you'll need...**
- Previous experience in a customer service role.
- Good written and verbal communication skills.
- Good judgement and decision-making skills and comfortable working to deadlines
- Familiarity with customer management systems, such as Salesforce.
**Benefits**
**...**
- 5 weeks holiday in addition to 8 public holidays (pro-rated for part time employees)
- Holiday purchase scheme
- Ad-hoc homeworking
- Enhanced pay for maternity, paternity and adoption leave
- Cycle 2 work scheme
- Company Pension
- Life Assurance
- Training & development
- Recruitment referral scheme
- PA Media Group awards
- Employee Assistance Programme
- Wellbeing Day
**Inclusion**
**Why wait?
-
Customer Service Executive
1 month ago
Remote, United Kingdom UK Call Centre Limited Full time**Job Title**: Remote Call Centre Executive (Weekends Only) **Location**: Remote (Work from Home) **Company**: UKCC **Job Type**: Part-Time (Weekends Only) 4-20 hrs per week. **Schedule**:Weekends only Day shift Night shift Evening shift Overtime We are seeking a motivated and experienced call centre representative to work remotely on weekends only. In...
-
Customer Service Advisor
1 month ago
Remote, United Kingdom CCP Full timeWe are proud to be working with an existing financial services client, who are looking to recruit a passionate Customer Service Advisor. You must be able to demonstrate resilience, integrity, excellence in execution and confidence while speaking to customers about a variety of queries. To be considered for this Customer Service Advisor role, you must have...
-
SEO Executive
2 weeks ago
Remote, United Kingdom Immigration Advice Service Full timeThe Immigration Advice Service is an international law firm, and we eat, sleep and breathe SEO. Our mission is to create a brand that becomes synonymous with all areas of law in every country we choose to compete in. If someone is looking for any legal service around the world, we want to appear in a top 3 SERP position. As an SEO Executive, you will...
-
Senior Manager Customer Service
2 weeks ago
Remote, United Kingdom TE Connectivity Full timeAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewAt TE, you will unleash your potential by working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world.TE Connectivity's Customer...
-
Senior Manager Customer Service
2 weeks ago
Remote, United Kingdom TE Connectivity Full timeAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewAt TE, you will unleash your potential by working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world.TE Connectivity's Customer...
-
Senior Manager Customer Service
2 weeks ago
Remote, United Kingdom TE Connectivity Full timeAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview At TE, you will unleash your potential by working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world. TE Connectivity's Customer...
-
Customer Success Executive
4 days ago
Remote, United Kingdom Give A Grad A Go Full timeA great starting salary ranging from £26,000 - £30,000 DOE - Company laptop provided - Tight knit company with great training and support. **Company profile - SaaS** In this Customer Success Executive role, you will be joining a rapidly growing SaaS business which is addressing the recruitment and retention challenges in social care with a novel app that...
-
Marketing Executive
5 days ago
Remote, United Kingdom Carter Brown - The Expert Service Full time**Lead Marketing Executive** Hours: Monday - Friday / 35 hours / 9-5 (flexible) Remote/Hybrid Position - Salary Range: £25,000 - £35,000 At Carter Brown, part of the Antser Group, we are at the forefront of delivering expert witness assessments to courts, local authorities, and panels across the nation. With a network of over 650 expert psychologists,...
-
Customer Support Executive
4 weeks ago
Remote, United Kingdom Pod Point Full time**Description**: **Customer Support Executive** - Customer Support | £24k | Remote (but a London office if you wish to use it)_ At Pod Point we’re changing the way people drive. We fundamentally believe that travel shouldn’t damage the Earth so we’ve made it our mission to install a Pod Point (an Electric Vehicle charging point) everywhere you...
-
Client Services Executive
3 days ago
Remote, United Kingdom MedBrief Full time**Job description** MedBrief are looking for an ambitious Client Relationship Executive to join our specialised team in managing and building relationships with our customers. MedBrief are a leading medico-legal technology company, providing services including, records management and distribution, clinical services and radiology hosting to a large...
-
Bilingual Customer Service Executive
4 days ago
Remote, United Kingdom Anne Jagger Recruitment Full timeThis is a full time, permanent position, offering a salary of £24,268 plus a generous benefits package. The working hours are 36.75 per week and working a combination of 8am to 4.15pm or 10am to 6.15pm. **Duties & Responsibilities**: - Confidently negotiate pricing quotes for licenses, demonstrating a 'put the customer first’ mentality whilst doing the...
-
Customer Service
2 days ago
Remote, United Kingdom Dr Frances Prenna Jones Full timeDr Frances Prenna Jones is looking for a fantastic customer service professional who is passionate about the Beauty and Aesthetics industry. Dr Frances Prenna Jones is a Private Medical Aesthetics, Skincare and Wellness Clinic - **About the job**:_ - You will be pivotal to the customer/patient journey. - You will ensure the patient has a smooth and pleasant...
-
Customer Services Advisor
1 month ago
Remote, United Kingdom BCP Council Full timeJob Introduction **The Role** We are looking for a Customer Service Advisor to join our friendly team helping customers with enquiries and service requests about Council Services. The role is working within our contact centre team answering enquiries from customer on the telephone. We provide access to a wide range of Council services and this role is the...
-
Head of Customer Services
4 weeks ago
Remote, United Kingdom Tempting Recruitment Full time**Head of Customer Services** **- West London - Great Career Opportunity** - **Are you a dynamic and results-oriented individual looking to positively impact Customer Services within the council's housing service?**: - **Do you want to be part of a dynamic local authority with a fantastic working environment?** **If so, we have a great opportunity for...
-
Customer Service Advisor
1 month ago
Remote, United Kingdom CitySprint Full time**Customer Service Advisor | Bristol | Permanent** **Salary: £21,541** **Days: 5 days out of 7 including bank holidays, Mon-Sun** **Hours: 40 hours per week, 9 hour shifts (with one hour lunch break), between 7am - 7pm** **Benefits**: - Competitive holiday allowance - Day off for your Birthday - Death in Service - Enhanced Maternity and Paternity -...
-
Customer Service Advisor
4 days ago
Remote, United Kingdom Certas Energy UK Limited Full timeWe are looking for a Home-Based Customer Service Advisor based in the Yorkshire area to join our team working 37.5 hours per week. Although this role is Home-Based you will be required to attend our Castleford Office for a period of time for your initial training. **As a Customer Service Advisor for Certas Energy you’ll have access to**: - Competitive...
-
Customer Service Advisor
3 days ago
Remote, United Kingdom Jomo People Ltd Full timeWe’re looking for experienced contact centre customer service advisors, who are open to working on a fully remote basis from home ,for this brand-new opportunity. You will join an established insurance business as a home working customer service advisor, and be part of a super fun, supportive and engaged team of advisors who just love what they do. The...
-
Head of Customer Service
3 days ago
Remote, United Kingdom minicabit Full time**About us** To drive the fast-paced growth of our online marketplace as we transition to Electric Vehicles, we are looking for a **UK-based, innately driven** Head of Customer Service, to lead an existing remote, offshore 24/7 team of Agents. Your primary focus will be on providing outstanding support to our customers and (for live bookings) Cab Operators,...
-
Customer Service Agent
1 month ago
Remote, United Kingdom White Lotus Limited Full timeHugely exciting opportunity in a rapidly expanding company. If you arevery keen, call us direct today and jump the queue. White Lotus Ltd provides high-quality equipment, products, training courses, insurance cover & finance to the beauty & cosmetic sectors. Due to expansion and market domination, we seek a highly motivated individual to join our team with...
-
Customer Service Administrator
2 weeks ago
Remote, United Kingdom Fortius Network Full timeCustomer Service Administrators needed to work from home for us. We NEED YOU! We are looking for people to join our ever growing Customer Service Administrator function. Here's what you'll be doing and what you need to know: Working from home, via a laptop (that we supply) to speak with our corporate customers about all their queries to do with our...