Remote Customer Service Advisor

2 weeks ago


Remote, United Kingdom Resource Solutions Full time

**Job description**

**Remote Customer Service Advisor - Pensions**

**Are you available to start on 20th February & ready to “invest” in your next role? earning a bonus of £1200 after 6months? Then we want to hear from you**

**What can you expect?**

**What you will be rewarded with?**
- We offer competitive salaries and comprehensive benefits.
- We also support programmes including: health & welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups and volunteer opportunities.**We will rely on you to**:

- Exceeding customer expectations by delivering timely, accurate service in a professional manner.
- Deliver efficient work practices by understanding and utilising Mercer software and process.
- Work as part of a team to contribute to a culture of a “great place to work”.
- Work within the company procedures to maintain a high level of trust
- Meet or exceed all performance metrics as defined in your personal performance management plan**What you need to have**:

- Excellent customer service skills
- Ability to understand customer needs and provide the correct solution
- High level of interpersonal skills and an ability to communicate across the internal and external customer group
- Skilled in listening and responding to a customer’s needs verbally and through the written word
- Defuse and respond to customer complaints ensuring follow up actions are completed and recorded

**What will make you stand out**:

- Previous or current experience working in a call centre environment
- An understanding of how UK Pension Schemes work

**Job Types**: Full-time, Temporary contract

Contract length: 6 months

**Salary**: £12.33 per hour

**Job Types**: Full-time, Fixed term contract, Temp to perm
Contract length: 6 months

**Salary**: £12.33 per hour

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Work Location: Remote

Expected start date: 20/02/2023



  • Remote, United Kingdom CCP Full time

    We are proud to be working with an existing financial services client, who are looking to recruit a passionate Customer Service Advisor. You must be able to demonstrate resilience, integrity, excellence in execution and confidence while speaking to customers about a variety of queries. To be considered for this Customer Service Advisor role, you must have...


  • Remote, United Kingdom The AA Full time

    **This is the job**: **Job Title**: Customer Service Advisor **Location**: Remote **Salary**: £21,320.04 OTE £27,320.04 **Contract**: Full time - permanent **Hours**: 36.25 hours over 5 days a week, Monday to Friday shifts between 8am - 7:15pm and alternate Saturday shifts between 9am - 5:15pm Here at the AA, we’re driven to create confidence...


  • Remote, United Kingdom Sensée Ltd Full time

    **About The Role**: Are you seeking a permanent remote career that is either part or full time **AND** on a flexible booking basis? As a leading and trusted outsourcer in the Customer Service industry, we represent and support major brands deliver an exceptional customer experience. Sensee take the human approach and provide freedom to work in a pioneering...


  • Remote, United Kingdom FM Outsource Full time

    **Details of the role**: **Job Title**: Customer Care Advisor **Contract**:Permanent / Remote **Hours: Part-time** - Daytime/ Weekend / Evening **Salary**:Age 20 and under - £9.00, Age 21-22 - £10.18, Age 23+ - £10.42** Out of hours payment given. **HQ Location**: FM Outsource, Imperial House 79-81, Hornby Street, Bury, BL9 5BN (UK based...

  • HR Advisor

    6 days ago


    Remote, United Kingdom Police Digital Service Full time

    **Join Police Digital Service as a HR Advisor - 12 month FTC** Are you looking for a role where you will have an opportunity to really make an impact? We are looking for a talented HR professional to join the HR Team as a HR Advisor. It is an exciting time to join the team, with lots of opportunity to make a difference to how we deliver our service. **About...

  • Retentions Advisor

    19 hours ago


    Remote, United Kingdom Elizabeth Michael Full time

    Customer Sales Advisor - Retentions - **MUST HAVE 1 YEARS OFFICE SALES EXPERIENCE** **Salary**: £21,500 per year + Average OTE Bonus of £7,800 per annum Contract Type: Permanent, Full Time Rota: 5 week rota, must be fully flexible between 8am - 8pm. Includes 2 Saturdays in 5 weeks. **The role you’ll do**: As a Customer Sales Advisor in our Retentions...

  • Collections Advisor

    19 hours ago


    Remote, United Kingdom Takepayments Ltd Full time

    **About the role**: As part of our Collections Team, you will be working on inbound and outbound calls, speaking with our customers and managing high volumes of accounts that are in arrears, with the aim of recovering outstanding payments. You will be compassionate, empathetic and confident. **Benefits of being our Collections Advisor**: - £20,000 basic...


  • Remote, United Kingdom Logical Recruitment Partners Full time

    THIS IS NOT A SALES ROLE! THE SALARY IS A FULL TIME SALARY WITH NO EARNINGS BASED ON COMMISSIONS! **Responsibilities**: - Work in fast-paced environment. - Representing a major UK Bank **Benefits**: Fortnightly pay, Employee discounts, Health Shield Medical Cash Plan, Local Gym Discounts, City Centre Location, Company pension 29 days’ holiday -...

  • HR Advisor

    6 days ago


    Remote, United Kingdom Seven Resourcing Full time

    Seven Resourcing are looking for a temporary HR Advisor to work remotely for the Council in Chelmsford. This position is initially for a period of 6 months and is paying £18.40 per hour (PAYE and umbrella payment options are available). **The role**: People Caseworkers play a critical role as we make a step change in the way we deliver people related...

  • HR Advisor

    3 days ago


    Remote, United Kingdom Tide Recruitment Full time

    HR Advisor - Remote (based in South East England) - Full Time, Permanent - £27,000 - £32,000 per annum Tide Partnership are working with with a leading private healthcare company in their quest for an exceptional HR Advisor to join their people team. We need someone with a real flair for employee support, someone who can confidently handle a diverse range...

  • Ledger Clerk

    6 days ago


    Remote, United Kingdom Premier Housewares LTD Full time

    Responsibilities: Sales Ledger - Downloading Orders from Customer portal - Reconciliation of Sales Ledger Payments - Creating Sales Ledger Accounts - Sending copy sales invoices and statements Purchase Ledger - Entering Purchase Invoices - Amending Purchase Orders - Updating Container and Order information General Customer Service - Respond to Service...


  • Remote, United Kingdom Nationwide Full time

    Nationwide Our Members can sort out their finances from the comfort of their own homes, and you can help them from the comfort of yours. We’re looking for Digital Services Member Consultant to join our team. We're offering a competitive salary based on your customer service experience. This role is working hybrid 2 days a week in Office, full time, 35...

  • HR Advisor

    6 days ago


    Remote, United Kingdom iamproperty & iamsold Full time

    Our HR team here at iamproperty is expanding. To support this growth we have a newly created opportunity for an experienced HR Advisor to play a vital generalist role within our team supporting the transactional day-to-day and cyclical processes. You will support the general day to day HR operations, working alongside the Senior HR Advisor, HR Advisor and HR...


  • Remote, United Kingdom AWD Recruitment Limited Full time

    Administrator / Customer Service Administrative Assistant who is customer focussed with excellent administrative, interpersonal and communication skills is required for a well-established health consultancy company. **SALARY**: £20,319 per annum (pro rata for contract position) + Benefits **LOCATION**: Remote Working / Home-Based **JOB TYPE**: There is a...


  • Remote, United Kingdom Richard Everson Recruitment Full time

    I am looking for an experienced Occupational Health Advisor to work as a home-based Occupational Health Case Manager, on either a full or part time basis.This role is predominantly home-based, and you will need extensive experience in case management including dealing with case management remotely.You will provide expert, evidence-based case management...

  • Sheq&s Advisor

    5 days ago


    Remote, United Kingdom Scantec Full time

    **SHEQ&S Advisor (Quality Emphasis) - Hybrid: Mostly Remote** As our client experiences exciting growth, we're on the lookout for a skilled and seasoned SHEQ&S Advisor to become an integral part of their dynamic team. In this role, you'll provide vital support and guidance across Safety, Health, Environment, Quality, and Security for our business units....

  • Protection Advisor

    1 week ago


    Remote, United Kingdom Candid Full time

    **Title**: Protection Advisor (Income Protection, Life Insurance, and Critical Illness) **Location**: Bristol - Aztec west **Salary**: £25,000- £27,500 (DOE) per annum (£50,000 - 60,000 OTE) **Contract**:37.5 per week, 8:30-4:30, 1 late per week (12-8), 1 in 6 Saturdays (9-4) **The Company** Candid is a high growth Insurtech business located in...


  • Remote, United Kingdom Odondo Ltd Full time

    A fantastic opportunity has arisen for an enthusiastic Customer Service Agent to join our Odondo Team! **What does the job involve?** - Troubleshooting software platform queries from customers - Use of Zendesk, therefore previous experience using the platform is necessary - Problem solving and having an inquisitive mindset - Responding efficiently and...


  • Remote, United Kingdom MET Parking Full time

    **Key Responsibilities**: - Regularly check systems for proper functionality and notify clients if everything is running smoothly. - Identify and escalate any system issues or concerns to the management team and assist in resolving problems as needed. - Attend our company-wide meeting on Thursdays at 3 pm regularly, to stay updated on important information...

  • Sales Advisor

    6 days ago


    Remote, United Kingdom Best Overseas Property Investments Full time

    Sales Advisors Required International sales positions available in the following locations: - United Kingdom. - United Arab Emirates. - Australia. - Singapore. - Hong Kong. - China. - India. - Pakistan. - Germany. - Cayman Islands. Selling a wide range of property and alternative investments. Basic wage: £2,000 per month + commission On Target Earnings...